<figure><img alt="" src="/no-image-to-display.jpg" /></figure>For the last three years, we held a quick #MacriumPoll on Twitter to get an idea of how people think about data backup. This year the Poll was between Monday 3rd December and Friday 7th December 2018.They were just 5 questions:<h4>What Kind of backups do you do?</h4>The most popular answer was 39%, and is “Just Full”. And that is 11% less than in 2016 when this answer reached 50%. That means people are being more conscious of the benefits of doing other kinds of Backups. Full backups take up more space than differential or incremental backups, especially if you want to save more than one “point in time”. A lot of people make a single full backup on external hard disk and later (possibly years later!) discover that something went wrong and the information is not there.<figure><img alt="" src="/no-image-to-display.jpg" /></figure>What do we recommend? If you only make Full backups, you should save more than one copy. This is the 3–2–1 rule that we always mention. Remember that a full backup is only a “snapshot” of one moment. More regular backups can give you more points in time that you can restore. Saving the same Full backup in more than one location gives you extra security and peace-of-mind, that you will be more likely to be able to recover your data, even in the event of a hardware failure.At Macrium we have created a great tool to do full backups (as well cloning). Full backups, including your operating system, means you can be up and running as quickly as possible, even if you need to change or update your PC.The second most popular choice this year was “Full and Incremental”, with 23%.Full and Incremental was the second option in 2016, with 20%. So this option grew slightly over the years.This year, the third answer was “Full + Differential + Incremental” with 20% (compared with 24% in 2017, and 15% in 2016).This is known as a Grandfather-Father-Son backup schedule: a daily incremental (“Son”), weekly differential (“Father”), and monthly Full (“Grandfather”) backups. Retention for each backup type can be set based on data history and space requirements. This is our favourite backup schedule template that we usually recommend!<h4>Where do you store your backups?</h4>Continuing with this topic the majority, 43% of the public, choose “External Drive”. In 2017 we asked the same question and a 50% prefered a local drive to store their backups; that means there is a decrease in this preference.<figure><img alt="" src="/no-image-to-display.jpg" /></figure>We are very happy to see that the option we normally recommend; “Multiple locations”, still has 34% choose that option, but that slightly decrease from 39% last year. What has happened? A third option is growing, and that is the “Network server”. From 8% in 2017 to 18% in 2018. This could be that more people who responded are describing their professional practice, rather than a home environment.We want to point out that reflect 7 is compatible with Microsoft Azure as a cloud solution to store your backups. Equally, we always recommend having a physical backup just in case, so multiple locations still being the best option.Going back to the external drive option that was the winner. Talking with our customers we found that the general public (i.e. home users) too-often rely on one only copy on one disk. We heard stories of losing data due to trusting in just one format and one location. That is the reason why we work harder to do a backup reliable product because we care about every single copy. And that connects with the third question and our recommendation of test the copy, check if everything was ok.<h4>How often do you do a test restore?</h4>Not surprisingly, most people conduct a test restore yearly (or even less). We thank the honesty of the respondents because somewhere how we all know that is not the best way to proceed. Sadly, there is a 34% that said they “Never!” Do this test. However, this option has a significative decrease from 2016, when 64% said never. And in the comparison of 2017, this quantity was reduced by 13 percentile points, and that shows an improvement in this area.<figure><img alt="" src="/no-image-to-display.jpg" /></figure>We want to highlight that 28% indicated that they do monthly tests. And in this option, we can see how is improving year by year. From 6% in 2016, to 17% in 2017, until now 28%. It was no surprise that nobody chose the Weekly option this time, in 2016 that was 6% and in 2017 it was 7%.This situation drives us to the next question:<h4>How often do you do a full backup?</h4>We about the regularity of “Full backups”. And overall the results were good. A 36% on monthly basis, a 32% weekly, 18% daily and that is more than we expected. And 14% do this occasionally, we hope that is not once a year, but we suspect it comes down to “when I remember”!<figure><img alt="" src="/no-image-to-display.jpg" /></figure>And so the last question:<h4>How do you start your backups?</h4>The most popular option is “Scheduled” with 58%. This number grew since 2016 when 44% chose this answer. Nowadays we are too busy to remember to do everything, and scheduling your backups gives you piece of mind that it is happening even if you don’t remember to do it. At Macrium our software allows you to schedule your data backups for one PC or for all your workstations, using our console Macrium Site Manager. On the Site manager dashboard, you can see at a glance all your licenses, control and monitoring all your backups, and create personalised schedules.<figure><img alt="" src="/no-image-to-display.jpg" /></figure>As usual, you always can manually start backups to address your personal needs. This time, 28% of the votes went for the “manually” option. This option shows a decrease in comparison to 2016 when 39% chose this answer. Moreover, the mixture of manually and Scheduled also decreased from 17% to 14% this year.We know that these polls are by no means authoritative — the number of respondents is far to low, so they are just for fun. But the point is to raise awareness if the important issues when you are thinking about backup. You don’t want to fall into the trap of thinking that a single full backup, stored on a dusty hard drive on a shelf is “good enough” to save your PC from disaster!You can download a 30-day Trial of Macrium Reflect, which includes Macrium Image Guardian, for <a href="https://www.macrium.com/products/home">personal</a> or <a href="https://www.macrium.com/products/business/standalone/workstation">commercial</a> use.

For the last three years, we held a quick #MacriumPoll on Twitter to get an

When was the last time you backed up your data?

<figure><img alt="" src="/no-image-to-display.jpg" /></figure><h4>1. Too few copies of your data</h4>At times of data loss disaster, you will need to have more than one copy of your info and following the 3–2–1 backup strategy. So if you experience data loss or network failure, you’ll be able to restore lost data from another storage location.Following the 3–2–1 rule means you will have at least three copies of your data. It is advised to have the original copy, and at least two backups in different storage formats, and keep at least one copy of your data offsite, to adequately protect your data.<h4>2. Forgetting that people are part of the equation</h4>The most common cause of data loss is human error. Things like accidental (or negligent) data deletion or modification, or over-writing files; Improper installation or removal of files; Improper drive formatting or partitioning.However, other common reasons for data loss are:<ul><li>Location-related — a theft, fire, flood, earthquake in the place you store your data.</li><li>File corruption — Your data suffers a virus or ransomware infection, or software error.</li><li>Hardware failure — The storage devices that you are using can develop faults. They can overheat. They can be exposed to magnetic fields. They can suffer power outages or surges.</li></ul><h4>3. Not backing-up the right data</h4>Some home users are not really prepared for a disaster; even if they make backups occasionally. However even IT Managers, who are supposed to know better, also often forget to fully backup their data frequently enough. People just forget to backup or procrastinate, often they think it is an annoying chore do make a backup. With tools such as <a href="https://knowledgebase.macrium.com/display/KNOW72/Scheduling+backups">Macrium Reflect you can schedule</a> your backups, so it should be easier to plan it.You have to ask yourself — is the data being backed up the right data? Sometimes people have no idea of the value of their data until they lose it, or which data is crucial for their business, until the moment that is too late.<h4>4. Deficient Recovery Capabilities</h4>The majority of people do not test their backups. This is something that we hear frequently, so when they attempt to restore from a backup after a data disaster, they discover that their backup schedule was too infrequent or missed out important files, or it was not stored in a secure location.One of the reasons why we always recommend keeping more than one format of backup is that some formats can quickly become obsolete, like CD ROM or DVD. The alternative locations can be on a network server, a locally attached drive, or even a cloud “archive”.<h4>5. Poor Reporting Practices</h4>When data-disaster occurs, people are often nervous about recording it, so it is hard to learn any lessons from it. If a ransomware attack happens it might go unreported by staff, out of fear they will be blamed.If you have been a victim of ransomware, you should report it. Every report you make helps investigators build a clearer picture of the threat. If you are a company and you do not talk about a cyber attack that may cause adverse effects on your business regarding profit and customer trust.Malware or ransomware can be mitigated only by regularly updating your software and backing up your information. Software updates close the digital holes that allow ransomware in and backups enable you to recover your data without being extorted.In your disaster recovery plan, you should evaluate all the different ways in which the backup processes of the organisation could be broken and affect the continuity of your company. It’s about thinking about the worst that could happen and having a plan to avoid surprises.Allow us to know more about your backup preferences at <a href="https://twitter.com/hashtag/MacriumPolls?src=hash">#MacriumPolls</a>, and have your say in our Twitter polls!

1. Too few copies of your dataAt times of data loss disaster, you will need to

Top five Disaster Recovery Mistakes

<h3>Converting Macrium Reflect Free to a 30-Day Trial</h3><figure><img alt="" src="/no-image-to-display.jpg" /></figure>Macrium Reflect is the trusted endpoint backup solution for Home and Business, used worldwide to protect documents, data and operating systems. Using advanced disk imaging technology your entire disk contents, including operating system and data, is securely saved in an easily recoverable backup file.One of the exciting new features of Macrium Reflect 7.2 is the Free Edition can now be automatically ‘converted’ to a 30-Day Trial by selecting any of the features not available in the Free Edition.We realised that many of our Free Edition users are unaware that there are additional features available in the trial and paid for versions of Macrium Reflect so we have tried to make it as easy as possible to test the “missing” features.<iframe src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2FfXYLH7Kdt6U%3Ffeature%3Doembed&amp;url=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DfXYLH7Kdt6U&amp;image=https%3A%2F%2Fi.ytimg.com%2Fvi%2FfXYLH7Kdt6U%2Fhqdefault.jpg&amp;key=a19fcc184b9711e1b4764040d3dc5c07&amp;type=text%2Fhtml&amp;schema=youtube" width="854" height="480" frameborder="0" scrolling="no"><a href="https://medium.com/media/0f93f86a25c556e6d48c440eb28be198/href">https://medium.com/media/0f93f86a25c556e6d48c440eb28be198/href</a></iframe>All ‘premium’ features can now be activated and trialled for 30 days:<ul><li>Image Guardian,</li><li>Changed Bock Tracker,</li><li>Incremental Images,</li><li>Encryption</li><li>ViBoot</li></ul>Where can I download the Free Edition? Here: <a href="https://www.macrium.com/reflectfree">https://www.macrium.com/reflectfree</a>What happens after the 30-days trial? After 30 days a further 7-day extension is offered. On expiration of the trial, the functionality Macrium Reflect reverts to the Free Edition, and Premium features will no longer be available. We’ve tried to make this process as seamless and unobtrusive as possible without losing any of the functionality of Macrium Reflect Free.How to activate the premium features?The following dialogue is displayed when you take a premium feature option in the Free Edition if there has been no Trial key on the system before.Go to the menus, for example, “Other Tasks.” And click on the feature that you want to activate:<figure><img alt="" src="/no-image-to-display.jpg" /></figure>For example, let see the MIG Settings:<figure><img alt="" src="/no-image-to-display.jpg" /></figure>Once you click “Start Trial,” this window will appear:<figure><img alt="" src="/no-image-to-display.jpg" /></figure>This will be the next message, please note that you will be prompted with any further steps you may need to take (such as a reboot):<figure><img alt="" src="/no-image-to-display.jpg" /></figure>What’s next?The following dialogue is displayed at startup after the 30 trial has expired:<figure><img alt="" src="/no-image-to-display.jpg" /></figure>The following dialogue presented after the 30-Day Trial has expired and you’ve reverted to Free if you activated Macrium Image Guardian during the Trial.What happens when the 7 extra days expires?The following dialogue will be displayed at startup after the 7-day trial extension has expired.<figure><img alt="" src="/no-image-to-display.jpg" /></figure>At this point, you can either purchase a full license and continue with the additional features, ReDeploy (which is not included in the trial) and a year of Technical Support. Or you can revert to the Free Edition, but you will lose the additional features. However, you can continue to be able to back up your PC as Full or Differential images.You can download the Free Edition for commercial or personal use here:<a href="https://www.macrium.com/reflectfree">https://www.macrium.com/reflectfree</a>

Converting Macrium Reflect Free to a 30-Day TrialMacrium Reflect is the trusted

Converting Macrium Reflect Free to 30-Day Trial

<h3>A Buying guide for Backup solutions</h3><figure><img alt="" src="/no-image-to-display.jpg" /></figure>Usually, end users are not aware of how important it is to do regular backups of their data until it’s too late. All of us at some point in our lives have lost important information. Nowadays it is crucial to have a backup solution, but how do we choose one? First, it would help if you understood what you need. Then you can find the solution to solve the problem. Consider the following aspects:How many computers?Personal or business use? If it for business use, how many workstations or servers do you need to backup? The volume of work you need to do defines the kind of tool you need.Do you have multiple computers?Are they all connected to the same server? Are they physically in the same location? If you need to control the backup of many workstations at the same time, you can use a console to manage all the license of the software in each machine and monitor the status of backups and the schedules, even if the computers are not in the same physical space. Also, do you need to set up all those computers with the same operative system and data, like with a master image? That is a deployment task, and you can do that with Macrium Deployment Kit.Find out more: <a href="https://www.macrium.com/products/business/technicians/deployment-kit">https://www.macrium.com/products/business/technicians/deployment-kit</a>Do you need continuous backup?Which kind of backup do you need? Do you need ad-hoc “snapshot” backups or you are planning to have scheduled backups?Which type of backup suits your needs? Here you have some definitions:<ul><li>Full System Backup: Restore any computer to one point in time, and that includes all the data, applications and the operating system by creating an exact image of the machine.</li><li>Differential Backup: A differential image stores the changes that have been made to the live system since the last full image. Subsequent differentials can be taken, but only one differential and one full are required to restore the system entirely.</li><li>Incremental Backup: The main difference between incremental images is that they only store file system changes since the last image, either full, differential or incremental. The resultant backup set, therefore, consists of a full image and some incremental images which must all be present to restore the system correctly.</li></ul>Is the tool easy to use?The software should be easy and quick. Is the learning curve steep? Is it intuitive? Does the software have a knowledge base or manual? Is there a forum for users? Is technical support included? Will the technical support offered to cover my needs? It depends on you or your client, but in some cases, it is convenient to cover the cost of an excellent technical service just in case.How fast is it?How fast can you create a backup? How efficient is it, especially with extensive files, such as virtual hard disk (VHD) files?Thinking about extra protectionIs your backup solution up to date? Do you have the latest version? How reliable is the tool? Always check the reviews; you can use forums and comparison tables to choose the correct option.Where will you store the data?Where do you want to store your data backup? In what formats? Which storage solutions are available? How many copies are convenient to have?Could be an External Hard Drive or a Solid State Drive (SSD). Then you have small drives like a USB Thumb Drive Or Flash Drive, or even a Network Attached Storage (NAS) device, that is also a local solution. And then there is Cloud Storage that allows you remote access to your data. We always recommend the 3,2,1 rule, that means to store in different formats and different locations.Does the tool have ransomware protection?Does it prevent or mitigate the risk of a ransomware attack? How effective is?There are tools for mitigating ransomware once it has started to encrypt your data. Anti-virus software detects ransomware once you are infected. However, we recommend Macrium Image Guardian, which is a feature of all paid editions of Macrium Reflect and prevents ransomware from encrypting your Macrium backups.Find out more: <a href="https://www.macrium.com/mig">https://www.macrium.com/mig</a>What about remote file access?Do you need remote access to the data? Do you need to restore an image of specific files in specific folders remotely? Do you need to download the data from the folder? Do you need to see and manage a repository of disk images (incremental or full)?This defines the kind of storage that you will choose for your backups, and for managing them. You can use Macrium Site Manager; it is a central console to manage all your backup images and repositories. This will allow you to restore a specific image remotely.Find out more: <a href="https://www.macrium.com/site-manager">https://www.macrium.com/site-manager</a>What about virtual machines and redeploy options?Do you need to create a virtual machine? Do you need to create a Virtual Machine Clone of an existing Windows hard drive? Do you need to move a full Operating System from an old PC to a new one?With Macrium ReDeploy, you can restore an image to a replacement computer with dissimilar hardware or even create a virtual machine; a technique sometimes called Physical to Virtual or P2V.Is there a portable App option?Does the software allow you to create a bootable USB stick from which you can backup or restore your target PCs both online and offline?To have a portable application running on a bootable USB stick to create an image of any workstation or server you need to work on, and restore it quickly whenever necessary is very useful. The Macrium Technicians License allows a single technician to image multiple PCs.Find out more: <a href="https://www.macrium.com/products/business/technicians/enterprise">https://www.macrium.com/products/business/technicians/enterprise</a>Are you prepared for disaster?Does the tool allow me to prepare yourself for disaster recovery? Can you schedule backups? Until you have not run your backup for a few days and need to restore a backup, you will not know just how useful your disaster recovery tool is. For that reason, it is better to start with a trial. Does the software have a trial edition? If it does, how long is the trial? That could define the tool you want to choose.You can download a 30-day Trial of Macrium Reflect, which includes Macrium Image Guardian, for <a href="https://www.macrium.com/products/home">personal</a> or <a href="https://www.macrium.com/products/business/standalone/workstation">commercial</a> use.

A Buying guide for Backup solutionsUsually, end users are not aware of how

Buying guide for Backup Solutions

<figure><img alt="" src="/no-image-to-display.jpg" /></figure>Macrium Reflect 7.2 is now available! Macrium Reflect has been installed more than 7 million times worldwide and sold in more than 60 countries by more than 2000 resellers.Macrium Reflect is the trusted endpoint backup solution for Home and Business, used worldwide to protect documents, data and Microsoft operating systems. Using advanced disk imaging technology your entire disk contents, including operating system and data, is securely saved in an easily recoverable backup file.Available in four editions: Home, Workstation, Server and Server Plus for Exchange and SQL.The new version is now available with new features, bug fixed, improved functionalities — these are the main changes:<h3>New Rescue Media builder includes Windows RE with WiFi Support</h3>Windows Recovery Environment (WinRE) — an alternative option to WinPE.Macrium has added a Rescue Media Builder (RMBuilder) application with support for Windows Recovery Environment (WinRE) as well as the existing PE environments supported by Reflect 7.1 and earlier. WinRE supports WiFi and is available on most Windows installs without any further downloads.What happened before?- When you boot into WinPE some devices connected via wifi will not work as WinPE does not support drivers for them.What’s new?- WinRE supports wifi networks so you will be able to access your backups even if a wifi connection to your storage is your only choice.<figure><img alt="" src="/no-image-to-display.jpg" /></figure><h3>New Changed Block Tracker driver with support for Windows Restart Persistence</h3>New Changed Block Tracker (CBT) will speed-up incremental images even after a reboot.What happened before?- CBT speeds up incremental and differential images by monitoring the changes to an NTFS formatted volume in real-time. With our original Changed Block Tracker driver enabled, the first incremental/differential image taken since Windows was restarted was performed using the traditional method and CBT could not track changes over a reboot.What’s new?- Now CBT will be able to monitor the changes to an NTFS formatted volume, even after a reboot.Macrium has improved on this by reliably detecting whether NTFS volumes have been mounted without the CBT driver in the kernel stack. This applies to all Operating Systems that can mount NTFS volumes, including Linux. The operation of CBT has also been vastly improved by tracking changes in RAM rather than by flushing to disk. This also has a fail-safe method to reset the CBT index should a power failure or other problem occur. We’re confident that this implementation is class leading and robust.<figure><img alt="" src="/no-image-to-display.jpg" /></figure><h3>New Macrium Image Guardian driver with additional features and streamlined operation</h3>New Macrium Image Guardian (MIG)– more robust and secure.MIG is now Windows kernel only! Macrium Image Guardian has been improved to remove the dependency on a Windows service and we’ve added pop-up notifications when a blocking event occurs. The popup shows blocking activity as it happens.<figure><img alt="" src="/no-image-to-display.jpg" /></figure><h3>The Free Edition can now be ‘converted’ to a Trial by taking any of the features not available in the Free Edition</h3>“Activate 30-Day Trial” in Free Edition.<a href="https://www.macrium.com/reflectfree?x-ca=blog">Macrium Reflect 7.2 Free Edition</a> will include all menu items for features that are missing from the Free Edition but included in the 30-Day Trial. If you select one of these features you will be given the option to activate a 30-Day Trial without an additional download. A further 7 days can be added to the trial period if needed.After the Trial ends the Free Edition will be automatically reactivated. So then you will see that the full features are gone and you can either purchase to keep the features or you can continue with the free edition. The important thing is that you will not need to download the free version again.<h3>Macrium Reflect update notifications and downloads can now happen in the background</h3>Recent history has shown that the current method of requiring Macrium Reflect to be running to alert of updates has proved ineffective. We’ve now added a systray icon in Window notification area to alert when an update is available to Macrium Reflect.<h3>New Warning and Cancelled backup completion results</h3>We’ve also added the option for email notifications on Warnings as well as the existing Success and Failure results.<h3>Minor Enhancements</h3><ul><li>New — Mounting incomplete backup sets</li><li>New — Backup monitoring restriction</li><li>The default for password protection is now AES 128 Bit.</li><li>The ‘Delete’ functionality in Reflect is now available when ‘Browse for an image file’ is selected.</li></ul><h3>Bug fixes</h3><ul><li>Backup Running Mutex</li><li>ReflectMonitor improvements</li><li>Server Plus — Large Exchange Backups</li><li>BitLocker drive without a drive letter</li></ul>Find out more: <a href="https://knowledgebase.macrium.com/display/KNOW72/New+in+Macrium+Reflect+7.2">https://knowledgebase.macrium.com/display/KNOW72/New+in+Macrium+Reflect+7.2</a>You can download a 30-day Trial of Macrium Reflect, which includes Macrium Image Guardian, for <a href="https://www.macrium.com/products/home">personal</a> or <a href="https://www.macrium.com/products/business/standalone/workstation">commercial</a> use.

Macrium Reflect 7.2 is now available! Macrium Reflect has been installed more

What’s new in Macrium Reflect 7.2?

<figure><img alt="" src="/no-image-to-display.jpg" /></figure>Recently, at “Macrium Towers” in Manchester UK, I was discussing with the development team future features for our very popular Macrium Site Manager backup solution. We were reminiscing how in the past we would have been happy with a sale of 10 Server or Workstation licenses simply because standalone installations were our strength and we focused on supporting this kind of customer. Recently we celebrated a deal for over two thousand end-point agents, times have changed and so has the suitability of our solutions for many new and very large customers. On the other hand, one of our traditional markets is still going strong; Microsoft Windows based control systems.<h4>Industrial Strength Reliability Needed</h4>We still sell large numbers of our Macrium Reflect and Server standalone licenses to companies who need a very stable and reliable tool that can run on machines controlling machines. Some of our historically largest customers in the oil and gas, manufacturing, food processing, and health sectors chose Macrium Reflect because they need a tool that they can install, configure and leave to run reliably and provide the recovery, cloning and ReDeploy capabilities needed when things go wrong. Some of these customers have many thousands of licenses, and recently the United States Military Services are deploying Macrium Reflect onto ships and remote facilities. Repeat purchases are frequent and growing in scale.<h4>Why Macrium Reflect?</h4>The application of Windows based systems for the control of manufacturing or processing automation facilities began many years ago in the days of Windows 2000, however, the release of Windows XP in 2001 saw many companies rely heavily on this very popular version of the Microsoft OS for machine control systems. With Macrium Reflect supporting Windows XP and every version since, we have become the backup and DR tool of choice for machines controlling machines.Next time you are at the dentists, getting an X-ray or MRI scan at your local medical center, filling your car up with fuel, or boiling rice on your gas stove, think that somewhere in the chain of supplying your gas or backing up the MRI Scans, Macrium Reflect is involved!You can download a 30-day Trial of Macrium Reflect, which includes Macrium Image Guardian, for <a href="https://www.macrium.com/products/home">personal</a> or <a href="https://www.macrium.com/products/business/standalone/workstation">commercial</a> use.

Recently, at “Macrium Towers” in Manchester UK, I was discussing with the

Machine Management and Support in Industrial Environments

<figure><img alt="" src="/no-image-to-display.jpg" /></figure>The cyber attacks are widespread nowadays, but some companies do not report cyber attacks out of fear of bad publicity. Moreover, some are unaware the attacks have occurred until they need to pay to recover encrypted data. But there are also companies unsure of how to report them correctly.There are some steps that you can follow to protect your company from data loss and cyber attacks.Backup your data:The best practices to prevent data loss or cyber attacks is doing regular data backups. That includes that your systems which should be continuously monitored and patched; checking for updates and new patches. Some others recommendations are that you encrypt your data and keep it only as long as you need it.Increase your security:Check your security providers, find a cybersecurity specialist. Write your cybersecurity policy and enforce it. Prepare an incident response plan, the data recovery plan.Train your employees:Improve your staff’s awareness and attitude toward security, and help your employees make the right decisions when they are faced with security threats.Be aware of external access:Protect your passwords with up-to-date best practice, check permissions and external access to your company data.What should you do in case of a ransomware attack?Stop the spread of infection by isolating the affected systems as quickly as possible. Apply your data recovery plan, follow the procedures. You should be able to identify which workstation(s) or server(s) are infected. Then you can restore your systems using protected, clean backups to restore lost data.You can use Macrium Image Guardian to protect your data from Ransomware attack. Find out more: <a href="https://www.macrium.com/mig">https://www.macrium.com/mig</a>

The cyber attacks are widespread nowadays, but some companies do not report

#CyberSecurity Month: protect your business against data loss

<figure><img alt="" src="/no-image-to-display.jpg" /></figure>Ransomware is one of the biggest cybersecurity threats today. The number of cases and types of different ransomware is still increasing. The money spent on data recovery by companies and public organisations around the world is spiralling.Ransomware will continue to be a threat to cybersecurity as long as people store sensitive data on their computers. That confidential or essential data is the primary target for hackers, especially if they recognise the dependency of that info that you can have and if it’s not protected or backed up.As usual, the best protection prevents the attack. If you choose an Antivirus, you will need to make sure you update it continuously as there are always new kinds of malware appearing. But Macrium Reflect 7 comes with ransomware protection for your backups.Macrium Image Guardian is a feature that you can find in all the paid versions of Reflect. MIG will prevent unauthorised modifying of Macrium backup files on local and USB volumes so they cannot be encrypted by ransomware.<figure><img alt="" src="/no-image-to-display.jpg" /><figcaption>More info: <a href="https://www.macrium.com/mig">https://www.macrium.com/mig</a></figcaption></figure>If the worst happens, you can be assured that your backups are entirely recoverable. Unlike antivirus software products, MIG is focussed on the single task of protecting Macrium files. It has a small footprint and will not impact the performance of your PC and protects your backup data from unauthorised modification.MIG only grants write access to Macrium Reflect version 7.1 or later, and any image tools created by us. All other processes will be denied write access.MIG protects local NTFS volumes and allows Macrium Reflect version 7.1 and later to use the protected volume as a shared network resource.<figure><img alt="" src="/no-image-to-display.jpg" /><figcaption>Macrium Image Guardian protection architecture</figcaption></figure>You can download a 30-day Trial of Macrium Reflect, which includes Macrium Image Guardian, for <a href="https://www.macrium.com/products/home">personal</a> or <a href="https://www.macrium.com/products/business/standalone/workstation">commercial</a> use.

Ransomware is one of the biggest cybersecurity threats today. The number of

Two solutions in one: Backup and ransomware protection

<figure><img alt="" src="/no-image-to-display.jpg" /></figure>A new release of <a href="https://www.macrium.com/multisite">Macrium MultiSite</a> is now available. This greatly improves the look and feel as well as the integration with Site Manager, and performance improvements.Macrium MultiSite extends the coverage that <a href="https://www.macrium.com/site-manager">Site Manager</a> offers. This platform is a cloud-based solution will monitor and manage many Macrium Site Manager instances. You can see all your sites at a glance and have access to rolled-up reporting, alerts, and a very easy to use backup management tool.Hosted in the Microsoft Azure Cloud MultiSite is a highly robust and scalable solution for companies and MSPs alike.<h3>Why use MultiSite?</h3><ul><li>Monitor all your Site Manager installations, servers and workstation from one console.</li><li>Is easy to scale.</li><li>Centralize the management and maintain a complete control and visibility for all your backups.</li><li>Configure the alerts as you need and schedule your backups</li><li>See a customizable dashboard to analyze the data &amp; solve problems faster,</li><li>Visualize the data in real time.</li><li>Get detailed snapshot and checkpoint tracking and reporting.</li><li>Find problems fast and shorten the time between problem discovery and recovery</li></ul><h4>New design:</h4>We have updated the MultiSite dashboard to look better, make better use of space, and fit in with the new design of Site Manager. This includes making it easier to spot alerts which are failing, adding better summary information and improving the appearance of the graphs.<figure><img alt="" src="/no-image-to-display.jpg" /></figure><h4>Updated Feedback System</h4>Macrium has updated the feedback system built into MultiSite so that you can let us know about any suggestions, ideas or bug reports you have on any MultiSite page. Additionally, the feedback page will show a list of all the feedback you’ve submitted to us so that you can easily keep track of things.<figure><img alt="" src="/no-image-to-display.jpg" /></figure><h3>How can I get access to MultiSite?</h3>If you are a registered Partner or Managed Service Provider, you can get access to MultiSite via the Partner Portal.If you are not, please contact us.<a href="https://www.macrium.com/multisite">https://www.macrium.com/multisite</a>

A new release of Macrium MultiSite is now available. This greatly improves the

Macrium MultiSite

<figure><img alt="" src="/no-image-to-display.jpg" /></figure>There is a new Site Manager release available now, here are some notes on the changes you can expect to see.<h4>Repository Remote Sync</h4>In this release we’ve added the ability to synchronize a repository with a remote server or storage device on a daily or weekly basis. This works with SFTP servers, anything which can be exposed as a Windows share (such as Azure storage or an Amazon AWS Storage Gateway) or to a local path to support synchronizing a repository to a locally attached USB disk.Remote Synchronization is integrated with repositories and can be configured in the repositories page below:<figure><img alt="" src="/no-image-to-display.jpg" /></figure>The synchronization integrates with the repository’s forecast, and synchronization progress can be monitored in the same way as any backup or restore operation in Site Manager.<figure><img alt="" src="/no-image-to-display.jpg" /></figure>The Site Manager server takes care of suspending backups during the synchronization and will only upload changed backup data to the server.<h4>Configuration Backup</h4>Users can now backup and download the Site Manager configuration — this will allow users to recover from the loss of a Site Manager server — just restore the configuration from the most recent backup! Site Manager will also automatically backup its configuration before the upgrade to ensure that there’s always a recent backup checkpoint.<figure><img alt="" src="/no-image-to-display.jpg" /></figure>This can also help users who want to deploy Site Manager across multiple sites — the first run wizard in Site Manager now allows users to upload a saved configuration to use.<figure><img alt="" src="/no-image-to-display.jpg" /></figure><h4>Add Computer Changes</h4>Since scanning the network for computers is unreliable and can take some time, the Add Computers functionality has been changed so that users can add computers manually without waiting for the network scan to finish. We’ve also added the ability to populate computers from an Active Directory Domain instead of the scan.<figure><img alt="" src="/no-image-to-display.jpg" /></figure><figure><img alt="" src="/no-image-to-display.jpg" /></figure>Computers can now have custom descriptions added which can be used to add context above and beyond just the NetBIOS name of the machine.<figure><img alt="" src="/no-image-to-display.jpg" /></figure><h4>Repository Improvements</h4>We’ve added a new repository type — the Local Repository. Some users perform backups to storage attached locally to each computer for performance reasons, and this has been hard to manage in Site Manager. The Local Repository type allows these backups to be centrally managed and monitored without the additional step of exposing the local storage as a Windows Share.As local storage is only accessible to the managed computer it’s attached to, repository features such as browsing and image opening are not available for these repositories.<figure><img alt="" src="/no-image-to-display.jpg" /></figure>We’ve also added the ability to name a repository instead of just using the repository path. This is most useful in cases where a repository has a very long path or is awkwardly named. All existing repositories will have their name set to their path so that existing users will see what they’re used to seeing.<figure><img alt="" src="/no-image-to-display.jpg" /></figure><h4>Other changes</h4>There are also a few minor updates and improvements!<ul><li>Offline MAL license keys — these can be added in the same way as for Reflect</li><li>Updated instructions for Slack integration</li><li>Crypto improvements to HTTPS mode</li><li>A registry option to disable email sending for support purposes</li><li>Performance improvements to the Event Logs and Backup Logs system</li></ul>You can download the new version of Site Manager at no cost here:<a href="https://www.macrium.com/site-manager">https://www.macrium.com/site-manager</a>It includes a 30-Day Trial for 5 workstations and 1 server. Additional machines and trial period extensions are available on request. Existing standalone Reflect installations can be managed indefinitely.

There is a new Site Manager release available now, here are some notes on the

New features in Macrium Site Manager

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# Introducing Macrium Site Manager 8.1

We’re pleased to announce that we’ve made a series of improvements to Macrium Site Manager. The latest version, Site Manager 8.1, will be available for you to use from Wednesday 14th June 2023. This update improves the user experience and includes integrations for seamless use alongside other products.

## How do I Upgrade to Macrium Site Manager 8.1?
You’ll be able to update Site Manager from Wednesday 14th June 2023. When you log in, you’ll see a notice explaining some steps you need to take before doing so. Please note - The change is not automatic. You will need to actively opt into the update by clicking the button presented to you after login.

## What’s New With Macrium Site Manager 8.1?
Here is a breakdown of the improvements we’ve made since version 8.0.

### Speed Improvements
Macrium Site Manager 8.1 includes all Reflect 8.1 changes, including speed improvements.

### Macrium Boot Media Agent
- There’s now an automatic connection to the Macrium Site Manager server. This allows server-initiated restores and full monitoring and control of all rescue media-based operations.
- You can now restrict access to rescue media to specific users or groups using the permission management systems in Macrium Site Manager, including full active directory integration.
- Auto-repository mapping reduces time to manually restore backups using Macrium Site Manager rescue media. This removes the need for the user to manually map a repository and provide server paths, username and password (for logged-in users).
### Macrium SiteDeploy Integration
- Add license keys and start trials from the improved first-run wizard for both Macrium Site Manager and Macrium SiteDeploy.
### Simplify Disaster Recovery
- For disaster recovery from rescue media, computers can automatically be identified and backups for that computer can be listed directly in the Macrium Reflect restore interface, with no manual steps required.
### Improved Interface
- Improved computers page which gives you better visibility of repository usage and easier access to backups.
- Improved intuitive rules for partition selection makes partition selection easier than ever.
- The Macrium Site Manager initiated restore wizard has been updated to make the process of restoring a computer simpler and faster.
### Post-Backup Power-Saving Options
- Better management of out-of-hours backups, with added ability to shut down, reboot or suspend computers after backup completion. This is especially the case when combined with the existing Wake-on-Lan features in Site Manager.
Find out more about the upgrades in Macrium Site Manager 8.1 in our [video demonstration](https://www.youtube.com/watch?v=ZQRHp36T4fQ) and access the [release notes here](https://knowledgebase.macrium.com/display/MSM8/Release+Notes). 

We hope you enjoy exploring the benefits Site Manager 8.1 has to offer and encourage you to [share your thoughts](https://www.macrium.com/contact) and feedback to assist with our continual improvement programme.

The latest version of our sitewide backup system, Macrium Site Manager 8.1, is now available for you to use. Here's the improvements we've made.

Introducing Macrium Site Manager 8.1

infosec

product

backup

<figure><img alt="" src="/no-image-to-display.jpg" /></figure>In this thread of #BackupFAQ blog post you can find answer to common questions we receive from our customers, where we explain all you need to know about Macrium Software, our Products and the Backup industry. Leave a comment if you have suggestions for our next publication.This week we explain how support works and how its renewal may affect your licence.<h3><a href="https://www.macrium.com/support">Macrium Support &amp; Maintenance</a></h3><h3>What does Standard support include?</h3>Macrium Reflect business editions (Workstation, Server, and Server Plus for Exchange and SQL), all include 12 months free Standard Support &amp; Maintenance included in the purchase of each license, which is renewable for subsequent years. Standard Support includes access to support via email, our KnowledgeBase and our customer forum.We also offer a Premium Support option which includes priority response and telephone support.Both Standard and Premium Support include Upgrade Protection, so Minor updates (for example v7.1 to v7.2) and Major upgrades (for example v7 to v8) are free while the subscription is current.<h3>What does Home Essentials support include?</h3>When you purchase Macrium Reflect Home Edition, Macrium Home Essentials Support is provided free for one year.Macrium Home Essentials Support includes access to support via email, our KnowledgeBase and our customer forum. Many problems can be solved by finding solutions within the Forum, KnowledgeBase (KB) Tutorials, Help Tutorials and YouTube videos; these are instant solutions rather than having to wait for Macrium Support to respond (usually within 24 hours during weekdays).After the year of Home Essentials ends you will still have full and permanent access to our active and helpful customer forum and KnowledgeBase.<h3>Does Home Essentials support include upgrades?</h3>Minor updates (for example v7.1 to v7.2) are free. Major upgrades (for example v7 to v8) are chargeable but with an upgrade discount — usually around 40% to 50% off the price of a new license.<h3>What is the difference between the Macrium Reflect Home Essentials Support and Macrium Reflect Standard Support?</h3>Workstation licenses include eligibility for support when using Reflect in a business environment, which is explicitly NOT supported for users of the Home edition.Workstation licences have Standard Support and Maintenance that can be upgraded to Premium 24x7 Support, and is renewable as an optional fee each year. It also allows you to get Major updates for free.With the Home Edition, Essentials support cannot be renewed after 12 months unless a new license is purchased.NB: 30-Day Trial users (of any edition) receive email support and we will answer any questions while evaluating our software for the full 30 days of the trial.<h3>What are the big differences between standard and premium support?</h3>Both offer access to the Support Forum, KnowledgeBase, Upgrade Protection and remote support via email. But Premium support offers benefits that can be key when a disaster strikes: It offers the option of receiving Telephone Support, having Case Priority, 24x7 coverage and a typical response time of 12 hours instead of 24 hours.<h3>Do you offer email and Forum support for the Free Edition?</h3>The free edition is not supported although users do have access to view the Forum, KnowledgeBase and YouTube videos. We have over 6 million users of Macrium reflect Free worldwide and there is no way we could provide support for a free product. Of course we hope the Free Edition will demonstrate the value of Macrium Reflect and result in people who are willing to pay for additional value. But if you want to keep using the free version, you’re welcome to do so: it is not time limited in any way (unlike the 30-Day Trial).<h3>How does the support renewal process work?</h3>The Business Support and Maintenance subscriptions are for 12 months and must be renewed to retain access to support and maintenance. All business edition licenses without a current support subscription are eligible for an upgrade with a discount of up to 50%.Any business edition of Macrium Reflect (Workstation, Server, Server Plus, and Technicians Licenses) that have a current support subscription, are eligible for a free upgrade to the current version. If the support subscription for a license expired within the last 90 days it is still possible renew it, so the license will be eligible for a free upgrade.Home Essentials Support is for 12 months only and cannot be renewed, unless a new license is purchased.Please note: the upgrade discount only applies to previous purchased versions, it does not apply when upgrading from the free or 30-Day Trial to the latest full purchased version.<h3>Will my licence still work if my support has expired and I don’t renew it?</h3>Yes, Macrium Reflect Home, Workstation, Server, and Server Plus licenses are perpetual and independent of the support subscription.Each Macrium Reflect Workstation, Server, and Server Plus Editions license key is for one computer and it should be only transferred to another computer for legitimate upgrade/replacement purposes. When you purchase any of these editions you have the software licenses for life, there is no annual fee to pay, independently of having renewed your support or not.The exception is when you upgrade an old version to a current version. Your old license key becomes invalidated and replaced by the new upgrade license key.<h3>What about the Technicians and Deployment Kit Licenses?</h3>These two license types run alongside the other business editions. These license are ideal for IT technicians or service companies who might maintain a large number of PCs and may wish to back them up prior to carrying out work. Without the Technicians License, each PC requires separate licensed copy of Macrium Reflect, because the usual licensing arrangement is machine specific. Using a Technicians license allows the technician to backup or image each PC using a single license.The Technicians Deployment Kit License allows up to 5 technicians to create “Master” or “Golden” images and deploy them to an unlimited number of workstations and servers. This enables internal IT departments and commercial IT specialists to set up PCs without having to purchase a separate license for each workstation or server providing the software is not installed on more than one PC at a time.The Technicians and Deployment Kit licenses last for one year, after which they can be renewed. If the subscription is not renewed they will downgrade to a standalone Server Edition license and Portable Application Support* will no longer function.Macrium Premium Support &amp; Maintenance is included with Technicians and Deployment Licenses, while the license subscription is active.<h3>*What is Portable Application Support?</h3>Portable application support ships exclusively with Macrium Reflect Technicians Licenses. In addition to allowing you to create a bootable USB stick from which you can rescue your systems, you can also optionally add Portable Application support to your media. This will allow you to run Macrium Reflect on your licensed PCs directly from the USB stick, without needing to install Reflect on the workstation or server first. The base install of Macrium Reflect may only be installed on a single PC at a time. If you wish to move this install, you will have to uninstall and reinstall the software.We hope you have enjoyed this post. We will come back soon with more #FAQs updates.You can download a 30-day Trial of <a href="https://www.macrium.com/products/business/standalone/workstation">Macrium Reflect Workstation</a> or <a href="https://www.macrium.com/site-manager">Site Manager 7.</a> Technical support for Trial users evaluating our software is available via <a href="https://www.macrium.com/support">email.</a>

In this thread of #BackupFAQ blog post you can find answer to common questions

#BackupFAQ — If my support expired does it affect my software licence?

# 6 best ways to love your data

It’s been said and repeated countless times, but data is the most valuable resource in the world. Your data. Everyone’s data. Companies are still clamoring to learn everything and anything about you to sell on to the highest bidder, hackers are hoping to get a valuable nugget for ransom leverage, and others are just collecting… collecting and waiting for a time when it can be best used. 

Sounds more like a horror story than a romance, but you aren’t powerless! There are a few important ways to show your data some love, and what better time to do it than International Love Data Week? 

## Check out these International Love Data Week events

First of all, let’s have a little fun and schedule in some great online events that are going on! Here are a few that jumped out, but be sure to check out [the complete list here](https://www.icpsr.umich.edu/web/ICPSR/cms/4544 "www.icpsr.umich.edu"). There are plenty of online and in-person events to choose from. 

[**Falling in Love with Data**](https://villanova.zoom.us/meeting/register/tJElcOmorzksGNT1cyET8YgVcX2yAOAnRLbu "https://villanova.zoom.us") - This beginner workshop will provide an overview of ICPSR, an online data archive available to social science researchers.

[**Dating with Data: 50 Years of Romantic Relationships**](https://calendar.lib.vt.edu/event/10275825 "calendar.lib.vt.edu") - How have US attitudes toward inter-racial, inter-religious, and LGBTQ+ relationships changed over the past half century? Find out what surveys from 1972-2022 say while sharing some Valentine's Day treats as part of International Love Data Week!

[**Love Data Week - Data Privacy**](https://library.temple.edu/events/1389 "library.temple.edu") - Learn about data privacy from Dina Gayanova, a data privacy and cybersecurity attorney in Holland & Knight's Philadelphia office.

[**Data for Social Good**](https://uncw.zoom.us/meeting/register/tZ0lcuCurTgrHtfdskbF47WpbT4f5Gap_kHO#/registration "uncw.zoom.us") - Data can be used to bring about changes that matter. Hear from various researchers about how they have used data to make an impact on society. They will reflect upon how they first recognized what impact their data could have, and how they then worked towards turning that data into a form to be practically used beyond academia.

**[Love Data Week: Introduction to Data Visualization with Tableau](https://library.temple.edu/events/1436 "library.temple.edu")** - Do you like data? Do you like good looking graphs? Do you like presenting information in eye-catching ways? If you answered yes to any of those, you might be interested in learning more about data visualization.

## Choose a privacy-focused alternative search engine

Google isn’t the only kid on the block anymore. There are new alternatives every day, but if you’re looking for an option that keeps your privacy front and center, why not give these a spin? Ecosia even plants trees the more you search! 

[DuckDuckGo](https://duckduckgo.com/ "DuckDuckGo.com")

[Startpage](https://www.startpage.com/ "www.startpage.com")

[Ecosia](https://info.ecosia.org/privacy "info.ecosia.org")

Disclaimer (and minor rabbit hole for you to fall into)

[Global surveillance alliances are an important](https://www.techspot.com/article/2515-surveillance-intelligence-alliances/ "www.techspot.com"), and sometimes invisible, piece of the cyber security puzzle. It’s important to educate yourself on your country’s laws and alliances, as all the good intentions a company may have are still subject to the law.

## Regularly check your app security settings

You’ve heard the saying, “If you’re not paying for the product, you are the product.” Luckily, in most jurisdictions, the law has finally caught up with technology and we’re now able to choose what information we share. The apps we love to use have a tendency to love using us back, but it’s important that all parties involved are okay with that trade.

So keep an eye on [your security settings](https://www.wired.com/story/how-to-check-app-permissions-ios-android-macos-windows/ "www.wired.com"), actually [read your EULAs](https://measuringu.com/eula/ "measuringu.com") (or at least give it a good college try), and take a few moments to consider what you’re giving in exchange for that “free” product or service.

## Learn about the most common cyber security threats

[Cyber criminals are constantly changing and adapting their techniques](https://www.ncsc.gov.uk/cyberaware/home "www.ncsc.gov.uk") for getting their hands on your info, but the absolute best protection against it: knowledge. Learn about the different ways your information can be accessed and stolen so it’s more obvious to you when you see it.

Even things as simple as keeping different passwords for different accounts, and turning on 2-factor authentication can go a long way.

## Best VPNs in 2023

This could be a blog post in itself (and probably will be soon) but we’d be remiss if it wasn’t included in this list. There are a variety of VPNs out there to suit your needs and price point, whether it’s just a browser extension or something for your whole household.

[TechRadar](https://www.techradar.com/vpn/best-vpn "www.techradar.com") has done a really great review of all the major VPNs out there right now, so have a read for the most current info and get started. Most offer free 30 day trials!

## Protect your data with backup and recovery software

And of course, rely on [Macrium Reflect 8](https://www.macrium.com/ "www.macrium.com") to protect your home PCs. Whether your data is compromised by hackers, lost due to human error, or destroyed due to a natural event, a well-planned backup strategy will protect you when you need it most.

Running regular backups is like a good insurance policy, and routinely checking you can restore them is the easiest way to trust your data is in good hands. And with [Macrium Image Guardian (MIG)](https://www.macrium.com/mig "www.macrium.com/mig"), you can rest easy knowing that even your backup files are safe from ransomware.

To celebrate International Love Data Week, we’re offering 20% off Reflect 8 Home! (from now until 20th February 2023) So put all these practices in place, get yourself top-notch backup and recovery software, and share the love with someone whose data you want to protect, too!

![macrium-software-adoption-certificate-lovedateweek23.png](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/macrium_software_adoption_certificate_lovedateweek23_84a3327e78.png)

It’s been said and repeated countless times, but data is the most valuable resource in the world. Your data. Everyone’s data. Companies are still clamoring to learn everything and anything about you to sell on to the highest bidder, hackers are hoping to get a valuable nugget for ransom leverage, and others are just collecting… collecting and waiting for a time when it can be best used. 

Sounds more like a horror story than a romance, but you aren’t powerless!

6 best ways to love your data

Similar to the [federal government](/the-federal-government-and-cybersecurity-risks "The Federal Government and Cybersecurity Risks"), state and local governments have cybersecurity threats. While the federal government is in charge of the U.S. as a whole, state and local governments manage cities, towns, tribals, and municipalities. This difference also leads to shifts in the way governments establish cybersecurity. On a state-to-state or city-to-city level, applications may change based on a number of factors. 

## What Does Cybersecurity Look Like on the State and Local Level?

State and local governments are vulnerable to cybercriminal activity as “they collect, process, store, and transmit vast amounts of sensitive data.” The wrong hands can weaponize and misuse data.

In 2020, hackers carried out 79 individual [ransomware attacks against U.S. government organizations](https://icma.org/blog-posts/practical-measures-local-government-avoid-ransomware "icma.org"). It cost downtime and recovery of nearly $18.88 billion. Clearly, ransomware is pervasive. The attack suspended “municipal operations, ultimately disrupting infrastructure services for 911 systems, utilities, and payment platforms with state and local governments.” 

[Cybercriminals target local governments](https://www.nlc.org/wp-contenthttps://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/2020/04/SML_2020Report_web-1.pdf "www.nlc.org"), which can “threaten to erode the trust that residents have in critical institutions.” The increasing reliance on IoT and automated systems may invite cyberattacks. They take advantage of gaps in security and the multiple entries of technology. Inadequate security measures and negligence within municipalities generate cyber risks.

![1406439_state-and-local-gov-graphic-3-2_071522.jpg](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/1406439_state_and_local_gov_graphic_3_2_071522_3fc6314d14.jpg)

From a [review of local government cybersecurity in 2020](https://icma.org/articles/pm-magazine/look-local-government-cybersecurity-2020 "icma.org"), local governments have three ways of cybersecurity structure: 

1.  **Centralized**: A single IT department is responsible for managing all the cybersecurity in a town or city. As a benefit, it ensures an extensive coverage of risks.
2.  **Decentralized**: Every department must run its own cybersecurity. Unlike centralized, a police department or building division in a town government must deal with IT matters individually.
3.  **Federated**: For local governments that operate with federated, it’s shared. The chief information security officer (CISO) assumes part of the authority for cyber protection. Local offices and departments take on the rest. The disadvantage of this model is that the CISO does not set the precedent for local government departments. A lot of breaches and cyberattacks can happen from a lack of education surrounding proper cybersecurity protocols. If a CISO is unable to totally control a local government’s cybersecurity, departments may be susceptible to hackers.

## Cybersecurity Preparedness

As with federal government agencies, local and state governments commonly take action post-attack. 

An example comes from the Riverside Ohio police and fire department in 2018\. The department servers suffered an unrecoverable data loss from 10 months of information. Unfortunately, it “effectively shut down the police department’s records management system.” Surprisingly, Riverside went through another data loss only a month after the initial shutdown. Since the first time, they ran daily backups in case it happened again, which it did. In March 2018 and May 2019, [two attacks occurred in the local government](https://icma.org/blog-posts/practical-measures-local-government-avoid-ransomware "icma.org") of the city of Baltimore as well. 

An [IBM news report](https://newsroom.ibm.com/2020-02-27-IBM-Survey-Only-38-of-State-and-Local-Government-Employees-Trained-on-Ransomware-Prevention "newsroom.ibm.com") examined the results from a poll. In it, U.S. city and state employees assessed their readiness for cyberattacks. Overwhelmingly, more than natural disasters and terrorist attacks, 73% of government employees feared “impending ransomware threats to cities across the country.” 

![1406447_stateandlocalgovgraphic1_071922.jpg](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/1406447_stateandlocalgovgraphic1_071922_969ebd5e0d.jpg)

Moreover, respondents revealed the prevalence of ransomware attacks. A poll showed that the departments of 1 in 6 employees had a ransomware attack. This evidence has not stimulated proactive prevention. Only 38% of employees received “general ransomware prevention training.” 

Along with cybersecurity structure in local government, there are obstacles to achieving uniform and effective cybersecurity across states, towns, and cities.

## Problems in Governments that Cause Cyber Risks 

Other factors contribute to the flaws in cybersecurity at this level of government. [IoT emerges as a feature in buildings](https://www.researchandmarkets.com/reports/5356053/global-smart-buildings-market-by-technology-ai "researchandmarkets.com") that will only continue, according to Smart Buildings Market for 2021-2026\. The research estimates that “over 78% of new construction will involve at least one facet of IoT and/or related smart buildings market-related technologies over the course of the next five years.”

More state and local governments will incorporate these types of technologies into their offices. "[T]hese internet-connected devices and systems greatly increase exposure to cybersecurity risks.” IMCA reviewed the [consideration for IoT safety in municipalities](https://icma.org/blog-posts/cybersecurity-considerations-implement-iot "icma.org"). They go in hand with the accessibility and streamlined application that IoT offers. Technology is not dangerous but a lack of cybersecurity resources is.

![1406375_stateandlocalgovgraphic1_071422.jpg](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/1406375_stateandlocalgovgraphic1_071422_91111930fa.jpg)

Risks for administering IoT devices:

*   Weak or hard-coded passwords
*   Old and unpatched embedded operating systems and software
*   Insecure data transfer and storage
*   Lack of secure updates

![1406389_state-and-local-gov-graphic-2-2_071822.jpg](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/1406389_state_and_local_gov_graphic_2_2_071822_43e47181bc.jpg)

The Center for Digital Government (CDG) surveyed 103 state and local officials to [determine why governments lacked an effective security strateg](https://www.govtech.com/sponsored/how-state-and-local-governments-can-make-their-security-operations-ready-for-the-future "govtech.com")y:

*   46% said lack of cybersecurity skills among their workforce
*   40% said issues with integrating security tools
*   36% said the inability to rapidly respond to threats

The following security and compliance challenges include: 

*   Legacy 
*   Unpatched and non-supported networks increasing exposure
*   Excessive manual processes 
*   Limited enterprise visibility around the endpoints connected to networks

From the survey, 66% of participants acknowledged that “their data-sharing practices are only somewhat mature or not mature at all."

Governments experience challenges with data accessibility and sharing. They have difficulty transforming data into actionable intelligence. It's a result of different data formats and storage environments. “At the same time, governments must deal with an ever-evolving regulatory environment and an increasingly privacy-focused landscape that makes it safer for them to limit data sharing rather than expose themselves to added risks.”

Data analytic challenges from a CDG survey:

*   41% said security
*   38% said privacy concerns
*   35% said data quality
*   34% said data silos

The article poses a few solutions:

*   Governments need to better align their data with people, technologies, and processes for the connection to be seamless.
*   Storing and indexing data calls for reconfiguration for security. 
*   Muncipilatites must leverage modern technologies to support data sharing across departments.
*   Cybersecurity is a necessity and data contains confidential information that demands protection. 

On top of this, 52% of state and local government IT/Security professionals agreed their budget hasn’t improved. This could hinder [training on ransomware prevention](https://newsroom.ibm.com/2020-02-27-IBM-Survey-Only-38-of-State-and-Local-Government-Employees-Trained-on-Ransomware-Prevention "newsroom.ibm.com/").

## What Regulations Constitute State and Local Cybersecurity? 

The EU implements the [General Data Protection Regulation (GDPR)](https://gdpr.eu/what-is-gdpr/ "gdpr.eu"), a data privacy and security law that provides regulations for organizations worldwide to control cybersecurity. Some states have begun implementing cybersecurity mandates on their own. Following this, the U.S. is starting to catch up with statewide mandates such as the [California Consumer Privacy Act (CCPA)](https://oag.ca.gov/privacy/ccpa "oag.ca.gov"). The act provides guidance for California businesses and organizations, mostly to protect consumers and let them have greater control over their personal information and what businesses can take advantage of. 

Additionally, the [2018 California Civil Code on Security of Connected Devices](https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201720180SB327 "leginfo.legislature.ca.gov") places a new requirement on manufacturers. On January 1, 2020, manufacturers began following these guidelines. IoT devices are now sold with the right security features to protect data and privileged information. The code will reduce "unauthorized access, use, adaption, disclosure, or destruction."

The New York City chief technology officer issued the New York City Internet of Things. It defines IoT safety and security practices. The new order creates processes to evaluate city technology. ICMA's “Cybersecurity Considerations to Implement IoT,” also gives recommendations for improvement.’”

The Committee on Homeland Security wants to introduce [The State and Local Cybersecurity Improvement Act](https://homeland.house.gov/imo/media/doc/State%20and%20Local%20Cyber%20Act%20Fact%20Sheet.pdf "homeland.house.gov"). The proposal stems from fears that the federal government is slow to cybersecurity. Stretched state and local budgets and current defenses cannot stand against foreign hackers.

The act develops "a new Department of Homeland Security (DHS) grant program." Advocates plan to tackle cybersecurity risks for state and local governments.

A National League of Cities report, “[State and Local Partnerships for Cybersecurity](https://www.nlc.org/wp-contenthttps://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/2020/04/SML_2020Report_web-1.pdf "www.nlc.org"),” believes in a collaborative approach. Cities and states can strengthen national cybersecurity infrastructure together. 

Currently, “Delaware is the only state that offers voluntary statewide cybersecurity training for state non-executive and local government employees.” Out of the 50 U.S. states, only 16 mandate cybersecurity training. Nine states lack cybersecurity training programs completely. 

Organizations are fighting to unify and structure the inconsistencies among states.

## How to Secure Critical Local and Government Data 

Beyond firewalls and antivirus software, a simple and inexpensive (compared to ransomware costs) solution is keeping backup images and copies of data. In this way, governments will have another layer of protection in case of ineffective cybersecurity. 

Security is central to software design at Macrium. Our applications give you complete control over where your data is stored and will operate fully offline for the most secure, air-tight networks.

Macrium Software provides extensive backup imaging for this reason. Check out our website to learn about installing effective backups to prevent data loss at [Macrium.com](https://www.macrium.com/ "macrium.com").


State and local governments are vulnerable to cybercriminal activity as “they collect, process, store, and transmit vast amounts of sensitive data.” The wrong hands can weaponize and misuse data. In 2020, hackers carried out 79 individual ransomware attacks against U.S. government organizations. It cost downtime and recovery of nearly $18.88 billion. Clearly, ransomware is pervasive. The attack suspended “municipal operations, ultimately disrupting infrastructure services for 911 systems, utilities, and payment platforms with state and local governments.” 

State and Local Government Cybersecurity Risks

Here in the northern hemisphere, summer has rolled round again, bringing record temperatures across Europe and North America with it. While a cold shower or an icecream might be enough to cool us down, things aren’t so simple for the devices that we trust to store our data. Have you ever wondered why data centres are so cold? The answer is slightly more complex than “to keep the IT people cool”.

We all know that excess heat is bad for our devices. You may have even seen pictures or videos of competitive overclockers using liquid nitrogen to stop their CPUs overheating, and if you haven’t: [tomshardware has got you covered](https://www.tomshardware.com/reviews/how-to-competitive-overclocking-overclocker-tips,5636.html "tomshardware.com"). However, proper cooling isn’t just important for CPUs, it is also important for storage devices.

First, it can be beneficial to define what is a good temperature for a storage device. Although the exact numbers will vary from manufacturer to manufacturer, some basic outlines are

Solid State Drive (SSD) - 0 °C to 60°C (32°F to 140°F)

Hard Disk Drive (HDD) - 0ºC up to 70ºC (32ºF to 158ºF)

For more information you should read the manufacturer’s specification. This example is from a [Samsung 870 EVO](https://www.samsung.com/uk/memory-storage/sata-ssd/870-evo-1tb-sata-3-2-5-ssd-mz-77e1t0b-eu/ "samsung.com"):

![20220725-why-you-should-keep-your-data-cool-this-summer.png](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/20220725_why_you_should_keep_your_data_cool_this_summer_1f814025b5.png)

What happens if the temperature of the drives rise above this? Well, basically, nothing good. Many modern devices are smart enough to monitor their own temperature via their firmware. If temperatures reach a certain level, they may throttle their own performance to prevent further overheating. Whilst this is good as it prevents the drive from further overheating and potentially damaging components, this may also lead to reduced performance including reduced I/O performance. This [large-scale case study](https://users.ece.cmu.edu/~omutlu/pub/flash-memory-failures-in-the-field-at-facebook_sigmetrics15.pdf "users.ece.cmu.edu") of flash memory failure in the field at Facebook’s datacentres notes:

_“Higher temperatures lead to increased failure rates, but do so most noticeably for SSDs that do not employ throttling techniques.”_

Not only have they noticed a correlation between shorter flash storage lifespan with higher temperature, but drives that don’t implement performance throttling at higher temperatures had noticeably shorter lifespans than their counterparts that do.

In [this whitepaper](https://aiot.innodisk.com/wp-contenthttps://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/2020/07/Achieving-Extensive-Data-Retention-in-High-Temperature-AIoT-Applications-1.pdf "aiot.innodisk.com"), innodisk also draw a correlation between temperature and a decrease in data retention. 

_“Data retention decreases in higher temperatures and with increasing program/erase (P/E) cycles as both these factors induce a higher rate of charge leakage.”_

Charge leakage occurs when the dielectric barrier designed to trap a charge in the flash cell degrades, if the dielectric degrades too much, the cell can no longer hold a charge and thus can’t be programmed. For more information about the structure of NAND flash cells, I recommend reading [this blog post](/how-do-ssds-work#:~:text=SSDs%20are%20fundamentally%20made%20up,SSD%20and%20the%20host%20interface. "macrium.com"). Higher temperatures mean that charged particles in the flash cell move more, further eroding the dielectric layer. 

As for HDDs, [in this article by Backblaze](https://www.backblaze.com/blog/hard-drive-temperature-does-it-matter/ "backblaze.com") they indicate that in their datacentre there was no significant correlation between drive temperature and drive failure rate. In their ‘Hard Drive Temperature Takeaways’ they state:

_“As long as you run drives well within their allowed range of operating temperatures, keeping them cooler doesn’t matter.”_

However, this leaves a lot of room for speculation if the HDD exceeds the operating temperature, something that might not be that difficult as temperatures spike globally, and the average user does not have datacentre cooling to rely on.

The good news, however, is that there are steps we can take to help our storage devices out. Most methods to keep data cool may seem like common sense: from keeping devices away from direct sunlight, placing the device in an area with good air circulation, to avoiding heavy workloads in high temperatures and turning the device off when not in use; there are a lot of things we can do to reduce the temperature of our devices.

On the very hottest days, if you can’t keep your storage cool, just turn it off; that’s what Google and Oracle do.

[https://www.bbc.com/news/technology-62202125](https://www.bbc.com/news/technology-62202125 "bbc.com")

Keeping devices as cool as possible will not only prevent potential damage from overheating but many also improve data retention.


Here in the northern hemisphere, summer has rolled round again, bringing record temperatures across Europe and North America with it. While a cold shower or an icecream might be enough to cool us down, things aren’t so simple for the devices that we trust to store our data. Have you ever wondered why data centres are so cold? The answer is slightly more complex than “to keep the IT people cool”.

Why you should keep your data cool this summer

company

# Macrium Software one of UK’s Best Workplaces in Tech™

[Manchester, UK] The 2023 UK’s Best Workplaces in Tech™ list has been launched by Great Place To Work® UK, recognising Macrium Software among the list of organisations in the Small and Medium category.

Macrium Software’s employees anonymously reported that innovation and collaboration within the business make the company a great place to work.

> “The company culture is extremely friendly, I always feel comfortable going to my colleagues for help. Hard work is definitely recognised and management appreciates the extra effort that's made. I have felt extremely welcomed when working with different departments and have always been given help and resources when needed. It's a really nice feeling to enjoy working and knowing that I can ask for help if it is needed!”

An employee survey comment

## Great Place To Work® UK - Best Workplaces in Tech™️ list 

Now in its sixth year, the Best Workplaces in Tech™️ list celebrates companies adept at developing dynamic, collaborative cultures that serve as a catalyst for innovation and personal growth for all.
Great Place To Work® UK administered its research-backed Trust Index© employee survey and analysed the responses of UK-based tech employees to determine the Best Workplaces™ list.  

The surveys asked employees to comment on how their company supports their work-life balance, sense of fulfilment, job satisfaction, psychological safety and financial security. 

Evaluations also included an assessment of how well the organisation was able to deliver consistency of employee experience across all departments and seniority levels. 

Macrium Software is one of just five businesses in the North West to make the 2023 list in the category. The business also received Great Place to Work’s certification and featured on its .. lists earlier in 2023. 

## People are “Our Greatest Asset”

Macrium Software’s CEO, Nick Sills, said:

> “At Macrium Software, we recognise that our people are our greatest asset. We take great pride in fostering a supportive and positive working environment, where each individual can thrive and reach their full potential. We believe that by investing in our employees' professional and personal development, we can achieve the highest levels of success and innovation as a company. As a team, we are dedicated to creating a culture that values collaboration, creativity and mutual respect and we are committed to providing our employees with the resources they need to excel both in and outside of the workplace.”

## Keeping People “At the Heart of the Business”

Benedict Gautrey, Managing Director of Great Place To Work® UK said:

> “The Best Workplaces in Tech™️ list is created using the anonymous feedback collected from employees within the technology industry about their workplace experience. In one of the country’s fastest-growing industries, it’s fantastic to see these Tech organisations putting their people strategy at the heart of the business and implementing policies, practices and programmes that sustain an impactful and consistently great employee experience for all. A huge congratulations to Macrium Software for making one of our most prestigious lists.”

---ENDS---

### About Macrium Software 

Macrium Software is the industry leader in image-based backup and recovery software. We’re a vital part of digital security and business continuity plans for enterprise businesses, SMBs, and IT professionals across all industries and sectors. In a world where data is the most valuable resource, we've made it our business to protect yours. 

[www.macrium.com](https://www.macrium.com/)

Follow Macrium Software online: [Twitter](https://twitter.com/macrium), [LinkedIn](https://www.linkedin.com/company/paramount-software-uk-limited), [Facebook](https://www.facebook.com/macrium/), and [YouTube](https://www.youtube.com/macrium/)

© 2023. Paramount Software UK Limited. Macrium Reflect® is a registered trademark of Paramount Software UK Limited. 

### About Great Place To Work®

Great Place To Work® is the global authority on workplace culture, on a mission to make every company a great workplace for all. Every year, they receive direct feedback from over 10 million workers around the world telling us how they really feel about their employer. 

Their survey is completely confidential and anonymous, so people can feel comfortable to be honest about their workplace, and companies can gain detailed insights into how they can better serve their people.

Only those employers who have the highest levels of trust, job satisfaction, and who empower ALL their employees to thrive both in and outside of work are awarded official Best Workplaces™ recognition.

For more information, visit [www.greatplacetowork.co.uk](https://www.greatplacetowork.co.uk/)

Macrium Software has been named as one of the UK's Best Workplaces in Tech™ by Great Place To Work®, the global authority on workplace culture.

Macrium Software one of UK’s Best Workplaces in Tech™

cybersecurity

windows-backup

The retail industry is not exempt from cyberattacks. The Covid-19 pandemic has changed shopping from in-store to online. However, our overall reliance on digital technology has transformed retail. Cyberattacks cost retailers millions of dollars in ransomware prices. With today’s digitally focused business environment, investing in cybersecurity is a top priority.

Let’s review the current state of cybersecurity in retail and how preparation can save this sector from corrupt hackers.  

## How Is Retail a Target for Cyberattacks?

A main driving force for why cyber attackers target the retail industry is customer information. Credit card payments and personal information are highly advantageous to cybercriminals. Storing online data to re-enter shopping accounts is risky if there is not proper cybersecurity established. 

![1406759_Retail-Graphic-1-1_080122.jpg](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/1406759_Retail_Graphic_1_1_080122_4cd6d06fba.jpg)

IT Pro published an article about [why retail is ranking in cyberattacks](https://www.itpro.com/security/cyber-security/360747/why-retailers-are-the-most-targeted-sector-for-cyber-attacks "itpro.com"). Criminals who have access to customer databases “can send phishing emails pretending to be a legitimate business.” At this time, they can “ask for personal details, send malicious links, or include malware that can wreak havoc on a customer’s PC.” 

The article also signifies this risk is not exclusive to online shopping. The Internet of Things (IoT) is practicable in today’s business environment. Physical objects integrate with technology to be more available and adaptable. IoT devices in the retail industry include point of sales (PoS) systems and security cameras. As they incorporate technology features, there is more access for hackers. Malware-infected PoS systems are a threat to the private information of businesses and customers.

Progressive technology gives cyber attackers multiple points of entry. The retail industry can avoid costly repairs and preserve the image of its business. For either online shopping or in-person, establishing basic cybersecurity protocols is a preventative defense. 

[The Consumer Goods Forum](https://www.theconsumergoodsforum.com/global-learning-mechanism-resources/cyber-attacks-the-increasing-risk-for-retail/ "theconsumergoodsforum.com") reports that “retail is more vulnerable to cyberattacks due to the nature of its online traffic and the design of its e-commerce websites.” Phones, stored customer data such as payments and personally-identifying information, and online shopping convenience make enforcing cybersecurity a challenge.

User-friendliness is a conflict. Retailers worry that “robust security measures can make the purchasing process seem time consuming and difficult, driving customers to abandon purchases.” If a customer-focused retail approach overshadows security measures, hackers will continue to plague retail industries. This is one obstacle the retail industry encounters when balancing between security and customer satisfaction. 

However, retailers who have not yet experienced cyberattacks or are unaware of current threats will soon realize that it’s not one of the other. Cybersecurity plays a considerable role in the authority, trustworthiness, and reliability of a company. In the worst cases, customers will leave a company when their personal security is at risk. 

![1406766_Retail-Graphic-2-1_080122.jpg](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/1406766_Retail_Graphic_2_1_080122_770d7c7acb.jpg)

## Aftermath of Ransomware on the Retail Industry

Beyond the first sting of a cyberattack hit, there are other consequences that ruin a business. [Retail Touchpoints](https://www.retailtouchpoints.com/blog/cybersecurity-data-privacy-and-esg-highlight-risk-trends-for-retail-and-consumer-markets "retailtouchpoints.com") lists five impacts regulations and investigations have on retail companies:

*   Financial exposure
*   Reputational risk
*   Limited options given the optics of litigating against the government
*   Time and resource-intensive
*   Business disruption

These impacts are critical for retail businesses to see that there are not only financial losses, “but also the potential for brand damage and loss of data.” The article shares two types of data: customer-related and intellectual property linked to confidential business operations. 

Online shopping opens the doors for us to purchase global goods and services. The U.S. economic regulations don’t always agree with those in Spain or the Netherlands. Cybersecurity practices from one country to another can lead to gaps in cyber safety across the marketplace. Along with the changing landscape of how technology is distributed and used in retail, it can be hard to keep up and maintain standardized cybersecurity. 

![1406779_Retail-Graphic-3-1_080222.jpg](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/1406779_Retail_Graphic_3_1_080222_efe22548db.jpg)

## What Are the Responses for Ransomware and Encryption in Retail?

[The Sophos’ State of Ransomware in Retail 2021](https://assets.sophos.com/X24WTUEQ/at/8c5hfmh8h8w3sh72b8v65hr/sophos-state-of-ransomware-retail-2021-wp.pdf "assets.sophos.com") (PDF) surveyed “5,400 IT managers across 30 countries [with] 435 respondents from [the] retail sector.” The key findings from the survey showed: 

*   Ransomware hit 44% of retail organizations in 2021
*   Cybercriminals encrypted 54% of organizations’ data after a ransomware attack
*   32% of businesses paid the ransom after their data was encrypted
*   On average, ransom payments cost US$147,811
*   Most often, only 67% of data is recovered when businesses pay the ransom
*   The average bill to resolve a ransomware attack is US$1.97 million for retailers who must factor in lost opportunity, downtime, network cost, device cost, ransom paid, and people time
*   For retailers who went through encryption, 56% use backups to restore data
*   Compared to the global average, the retail industry isn’t as equipped with encryption prevention: 34% vs 39%
*   The global average for cyberattack preparation is 82%, while the retail industry is only 78% 
*   50% of retail respondents who don’t believe they will be attacked are relying on strategies proven ineffective from ransomware
*   13% of participants do not have any concerns about ransomware

![1406785_Retail-Graphic-4-1_080222.jpg](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/1406785_Retail_Graphic_4_1_080222_d32fed45ed.jpg)

Among the recommendations Sophos provides the retail industry, they suggest making backups. In the line of defense, backup is a crucial aspect. They point to the downfall of losing data, regardless of paying the ransom. As there is rarely a full data recovery from cyberattacks, having backups is reassuring. 

Firewalls may fail and cybercriminals are becoming far more advanced than existing infrastructure security. Even with layers of cybersecurity protection, once a hack occurs, backups can redeem stolen data. They may eliminate the need to pay the ransomware.

The report also referenced the “3-2-1” backup plan. Companies should have three separate copies, two types of backups, and one offline and offsite copy that cyberattackers can’t reach.

Security is central to software design at Macrium. Our applications give you complete control over where your data is stored and will operate fully offline for the most secure, air-tight networks.

Macrium Software is a backup and image recovery solution. Along with other malware plans and protection software, backups are valuable ways to keep data despite malicious cyber activity. Check out our website to learn about installing effective backups to prevent data loss at [Macrium.com](https://www.macrium.com "macrium.com/8-home").

20220801-the-retail-industry-and-cybersecurity-risks.png

The retail industry is not exempt from cyberattacks. The Covid-19 pandemic has changed shopping from in-store to online. However, our overall reliance on digital technology has transformed retail. Cyberattacks cost retailers millions of dollars in ransomware prices. With today’s digitally focused business environment, investing in cybersecurity is a top priority.

The Retail Industry and Cybersecurity Risks

Macrium Software Great Place To Work Tech Sept 2023

Macrium-Software-Great-Place-To-Work-Tech-Sept-2023-1200x630.jpg

# What is a Sysadmin? Celebrating the Quiet Heroes of IT

Today is system administrator (sysadmin) [appreciation day](https://sysadminday.com/). As a company operating in the tech industry, we want to stop and highlight the crucial, but often underappreciated, work of these professionals that keep our computers and servers alive, our people in communication and organisations around the world in business.

In this blog post, we will delve into the world of sysadmins, explore their roles and the traits that make them successful. For those curious about a career in this field, we’ll also provide insights into how to get ahead in the profession.

## What Does a Sysadmin Do?

Sysadmins are so ubiquitous and manage so many tasks that it’d be easier to ask, “what don’t they do?” But here are some of the responsibilities their roles may cover on a daily basis. 

![Macrium-Software-Sysadmin-Day-Graphic-LinkedIn-Twitter-1200x627-July-2023-01.jpg](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/Macrium_Software_Sysadmin_Day_Graphic_Linked_In_Twitter_1200x627_July_2023_01_60939b1463.jpg)

### Build Machines

A fundamental task of a sysadmin is building and configuring machines that meet their business’ specific needs. This includes setting up workstations, servers and other hardware components, ensuring they function optimally to support the company’s operations.

### Data Security

Data security is crucial in today's digital landscape. Sysadmins play a critical role in implementing and maintaining security measures to safeguard sensitive information from unauthorized access, data breaches and cyber threats.

### Virus Protection

Protecting systems from viruses and malware is an ongoing battle. Sysadmins are responsible for installing and managing antivirus software, conducting regular scans and promptly responding to any security threats that may arise.

### Write Code

Automation is key to improving efficiency. Sysadmins often write code or use scripting languages to automate repetitive tasks, manage configurations and streamline a business’ processes.

### Keep Users Connected

Sysadmins are the bridge between technology and end users. They provide technical support, troubleshoot issues and ensure that users can connect and collaborate seamlessly.

### Maintain Servers

Maintaining servers is a core responsibility of sysadmins. They monitor server performance, address hardware and software issues and ensure that critical systems operate smoothly.

### Configure Servers

Sysadmins also configure servers, which involves setting up user accounts, managing permissions and optimizing server performance.

### Update Servers

Keeping software and operating systems updated is vital to their security and performance. Sysadmins are responsible for applying patches and updates to servers and other systems to ensure they remain secure and efficient.

## What Traits Do You Need to Be a Successful Sysadmin?

Being a sysadmin requires a unique set of traits that go beyond technical skills. Successful sysadmins possess a combination of technical expertise and personal qualities that allow them to excel in their roles. Essential traits a sysadmin needs include the following. 

### Clear Communication

Effective communication is essential for sysadmins, as they often need to explain technical concepts to non-technical users. Clear and concise communication helps them provide instructions, troubleshoot issues and collaborate across teams.

### Responsiveness

In the fast-paced world of IT, being responsive to user requests and technical issues couldn’t be more important. A successful sysadmin promptly addresses problems and ensures minimal downtime to keep business operations running smoothly.

### Curiosity

Curiosity drives sysadmins to continuously learn and explore new technologies. Staying curious enables them to adapt to the ever-changing IT landscape and find innovative solutions to complex problems.

### Problem Solving

Sysadmins are natural problem solvers. They possess the ability to analyze issues, identify root causes and implement effective solutions to resolve technical challenges as quickly and painlessly as possible.

### Proactiveness

Being proactive is essential for Sysadmins. It allows them to anticipate potential problems and address them before they escalate. Proactive sysadmins implement preventive measures and monitor systems to prevent issues from occurring in the first place.

### Patience

Technical issues are frustrating and sysadmins often encounter complex problems that require patience and time to solve. Patience and persistence are essential traits for a sysadmin, equipping them to work through challenges methodically and solve problems - both for users and themselves.

## How Can I Become a Sysadmin?

If the role of a system administrator has your attention, there are various skills you can build and paths you can take to embark on a career in this much-demanded area.

- **Education and Training:** Pursue a degree or certification in computer science, IT or a related field. Formal education provides a strong foundation in IT principles and concepts.
- **Gain Technical Experience:** Obtain hands-on experience with computer systems, networks and operating systems. Internships, volunteer work, or personal projects can help you build practical skills.
- **Develop Problem-Solving Skills:** Nurture your problem-solving skills by tackling technical challenges and finding creative, independent solutions to common challenges.
- **Learn Scripting and Automation:** Automation is a key aspect of sysadmin work. Familiarize yourself with scripting languages like [Python](https://www.python.org/), [PowerShell](https://en.wikipedia.org/wiki/PowerShell) or [Bash](https://www.freecodecamp.org/news/bash-scripting-tutorial-linux-shell-script-and-command-line-for-beginners/). 
- **Networking and Collaboration:** Join IT groups, network within communities, attend industry events and connect with professionals in the field to expand your network and learn from experienced sysadmins.
- **Certifications:** Consider completing industry recognized certifications like [CompTIA](https://www.comptia.org/) [Network+](https://www.comptia.org/certifications/network) etc. These certifications validate your skills, catch the attention of recruiters and ultimately, make you more attractive to employers.
- **Stay Updated:** Keep yourself informed about the latest trends and developments in IT by reading [tech blogs](https://techworldtimes.com/top-technology-blogs/), attending webinars, listening to [podcasts](https://explodingtopics.com/blog/tech-podcasts) and exploring online resources.

## Happy Sysadmin Day - Explore Our Open Roles

We hope this blog shows our appreciation for sysadmins everywhere - thank you for all you do! If you’re looking for a career in IT, we invite you to explore our open roles - take a look and apply [here](https://www.macrium.com/careers-and-culture). 

Macrium-Software-Sysadmin-Day-Blog-Hero-July-2023.jpg

Join us in celebrating sysadmin day as we highlight the quiet heroes of IT,  what it is they do and what it takes to become a successful sysadmin. 

What is a Sysadmin? | Macrium Software 

# Macrium Software Launches Deployment Product with Potential to Save IT Professionals “Days of Work”

MANCHESTER, UK (17th May 2023)  - [Macrium Software](https://www.macrium.com), the industry leader in image-based backup and recovery software, has announced the launch of Macrium SiteDeploy®, a new product with the potential to save IT professionals days of work on Windows operating system (OS) deployment. 

In a digitally transforming world, the need for organizations to access and restore their devices remotely and at scale, whether PCs, laptops, thin clients or servers, is only becoming greater. 

Macrium SiteDeploy® is designed to reduce the number of manual steps performed during the deployment process. This can significantly cut complexity and reduce deployment time, potentially saving IT teams days of work*. 

For example, deploying 100 Windows PCs using Macrium SiteDeploy® with Microsoft Sysprep answer file injection could equate to a time saving of 16 hours, or two working days, compared to the manual processes widely used in the industry. This could free up time, resources and budget for businesses to focus on strategic priorities and innovation.

“Despite how crucial and ubiquitous it is across all organizations and industries, creating and deploying images remains a headache for IT professionals,” explained Nick Sills, CEO of Macrium Software. 

“A  full deployment process can involve many manual steps. This means it often takes significantly longer than projected, costing businesses time and money. On the other hand, much of the software on the market to automate deployment includes convoluted features. These are often unnecessary and can get very expensive, very quickly.”

Imaging and deployment are required in many scenarios across most businesses and organizations. It enables multiple or large numbers of endpoints - e.g., computers, servers or thin clients, to be built or restored to a set state. This standardizes OSs, so apps, software and security settings run consistently across devices. It also reduces the time and resources needed and offers greater control over configuring and managing IT infrastructure. 

### Cutting complexity 

A common challenge with imaging and deployment is how complicated the deployment process can become. One of the causes of this is the need for businesses to deploy to different types of hardware. Using Macrium’s proprietary software ReDeploy and Driver Harvesting, Macrium SiteDeploy® can alleviate this by ensuring deployments work across disparate hardware. Macrium SiteDeploy® also automates partition resizing, taking away yet another step often performed manually by IT admins.

Its intuitive dashboard empowers users to deploy, monitor and manage large volumes of endpoints from one place. Offering greater control over system and process management, Macrium SiteDeploy® also allows IT admins to organize images and repositories using custom tags, even at scale.

### Faster deployment 

Another key aim behind the development of Macrium SiteDeploy® is to cut the time deployment takes. With a built-in Preboot eXecution Environment (PXE) and the ability to inject templated answer files for Microsoft Sysprep, Macrium SiteDeploy® can save hours in setup time. The answer file allows admins to reduce manual configuration and bypass the out-of-box experience with preconfigured admin accounts and active directory settings.

The launch of Macrium SiteDeploy® comes following a two-month beta testing program. The response from early adopters, who ranged from Sysadmins at SMEs and large businesses to PC build technicians and IT professionals in healthcare and education, has been “overwhelmingly positive”, continued Sills.
“Feedback from our first wave of users includes that Macrium SiteDeploy® saved them significant amounts of time and would remove the need for specialized training. Several are eager to adopt it in the long-term and believe they can easily make a business case to do so,” he continued. “This bears testimony to the exciting potential Macrium SiteDeploy® holds for a diverse range of businesses and organizations.”

“We are proud to bring Macrium SiteDeploy® to the market and look forward to seeing the tangible benefits it will bring to our new and existing customers.”

As businesses prioritize digital transformation and work to scale up their remote operations, the global OS imaging and deployment software market is projected to grow by 14% between 2022 and 2030⁺. 

## [Request A Demo](https://share-eu1.hsforms.com/1PXyODNMKQVSw5TJHWSmPgQfz1ls)

To learn more about Macrium SiteDeploy®, please visit: [https://www.macrium.com/products/business/technicians/sitedeploy ](/products/business/technicians/sitedeploy)

*During testing carried out by Macrium Software, manually completing admin tasks after a new image was deployed to a PC took an average of nine minutes and twenty five seconds. Macrium SiteDeploy® enables the user to bypass this process. Test results available on demand.

⁺Global OS Imaging & Deployment Software Market Segmentation, Regional Research Reports. Source: [https://express-press-release.net/news/2022/11/04/1286789](https://express-press-release.net/news/2022/11/04/1286789) 

—ENDS—

**About Macrium Software**
Macrium Software is the industry leader in image based backup and recovery software. We’re a vital part of digital security and business continuity plans for enterprise businesses, SMBs and IT professionals across all industries and sectors. In a world where data is the most valuable resource, we've made it our business to protect yours. www.macrium.com 


© 2023. Paramount Software UK Limited. Macrium Reflect® and Macrium SiteDeploy® are registered trademarks of Paramount Software UK Limited.

**Sales Enquiries:**
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Email: [stephen.macpherson@macrium.com](mailto:stephen.macpherson@macrium.com)

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MANCHESTER, UK (17th May 2023)  - Macrium Software, the industry leader in image-based backup and recovery software, has announced the launch of Macrium SiteDeploy®, a new product with the potential to save IT professionals days of work on Windows operating system (OS) deployment. 

Macrium Software Launches Deployment Product with Potential to Save IT Professionals “Days of Work”

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# How to Create Strong Passwords and Remember Them

Passwords are like door keys. We rarely think about them until we lose them, or worry someone else could have them. 

Considering how heavily we rely on passwords to access the apps, accounts and devices we need to even get off the ground in the morning, it’s surprising how little thought we put into them. 

And this isn’t only true of the general population. “Even people who’d consider themselves security conscious in the physical world can leave their digital twins exposed online,” explains [Professor Daniel Dresner](https://events.manchester.ac.uk/event/event:ctq-k1m4j1j0-cod3jy/fse-inaugural-lecture-series-department-of-computer-science-prof-daniel-dresner "events.manchester.ac.uk - Professor Daniel Dresner"), Professor of Cyber Security at the University of Manchester. 

“Using passwords is a flawed system. And as cyber criminals adopt technologies such as machine learning, passwords are likely to become obsolete."

“But until something better comes along, it’s a good idea to level up your password game.”

## Why are We so Bad at Creating Secure Passwords?

News articles about password mistakes and cyber security attacks are a dime a dozen. We’re saturated with warnings that if we don’t change our passwords, someone will clear out our bank accounts and sell everything we own on the dark web. 

“Much of this is sensationalism with a side order of fear, uncertainty and doubt,” Dresner adds. 

“However, as too many things we want to access online rely on passwords, it's still a very good idea to be careful out there.”

Despite daily stories of data breaches and the accompanying finger-wagging, [more than two thirds of people](https://www.techradar.com/news/exclusive-most-people-still-make-up-their-own-passwords-and-reuse-them "techradar.com") use the same password across multiple accounts.

So, with a stream of security and password-related advice coming at us, why aren’t we listening?

## Remember, Remember…

“It’s often about memory,” Dresner continues. “Anyone is capable of  creating a strong password on the spot. But remembering it when we need it is a different story.” 

“So many websites demand mental algorithms from us. They make remembering the combination of letters, numbers and special characters so far from what we might be comfortable with.” 

“This causes us to downgrade our attempts to create a secure password. So instead, we end up creating one that’s guessable.”

“And if we can guess it, you can be sure the criminals’ software will be able to as well.”

## My Passwords are Probably Fine, Right?

Another trap many of us fall into is assuming hackers won’t target us individually. [Around one third of people](https://www.techradar.com/news/exclusive-most-people-still-make-up-their-own-passwords-and-reuse-them "techradar.com") don’t feel that they’re in danger of being hacked. 

Surely a hacker wouldn’t concern themselves with one account when they could go after big businesses and hold them to ransom instead? Right? Wrong!

## What do Cybercriminals do with Stolen Passwords?

Cyber criminals can do significant damage once they’ve accessed your account. Some of their motivations include, but aren’t limited to, the following.

### To Steal your Money

 A cyber criminal could guess the password to one of your accounts which holds payment information. From there, they can perform an account takeover. This involves changing your password, locking you out and using your payment details for their own ends. This is also a key part of identity theft.  

### To Steal your Identity

To many people, identity theft sounds like a far-fetched concept that only happens in movies. On the contrary, it’s surprisingly common and up there with credit card fraud as one of the top motivations behind cyber crime. Duplicating someone’s identity can be done with minimal data. Email addresses, bank accounts or credit cards may be opened with basic details such as a name, address and date of birth. Criminals can then use this to access money or benefits in your name. This could damage your credit score and your chances of gaining approval for mortgages or other forms of credit.

### To Target your Friends or Employers

Spear phishing, or carefully targeted attacks, see cyber criminals break into your accounts and gather details on the people you know or the company you work for. They can then use this to pose as you and solicit more information from their targets. One click on a malicious link or a seemingly innocent comment could give a criminal all they need to compromise a friend, a loved-one or an entire business.

## What Can you do to Mitigate Risk?

To mark [World Password Day,](https://www.nicybersecuritycentre.gov.uk/world-password-day "nicybersecuritycentre.gov.uk") we partnered with [Professor Dresner](https://events.manchester.ac.uk/event/event:ctq-k1m4j1j0-cod3jy/fse-inaugural-lecture-series-department-of-computer-science-prof-daniel-dresner "Professor Dresner") to offer tips on how to create strong passwords you’re more likely to remember.

## How to Create Strong Passwords and Remember Them

*   **Don’t complicate it** - We all know the advice to create passwords with combinations of special characters, upper and lower case letters and numbers, etc. Thankfully, this is no longer considered best practice. Instead, the National Cyber Security Centre recommends using [the ‘three random words’ method](https://www.ncsc.gov.uk/blog-post/the-logic-behind-three-random-words "www.ncsc.gov.uk"). A password comprising random words unrelated to you or your life is likely harder to crack and easier to remember. Whether a website’s password complexity requirements will allow you to do this is another story, explains Professor Dresner. “Don’t blame the customers and employees. Blame the people who expect us to use systems that are not only unintuitive but actively deny us the opportunity to follow the science of good passwords.”
*   **Adopt a password creation convention** - Echoing the three random words method, adopting  a convention could help you create secure and memorable passwords. Examples include the [Bruce Schneier method](https://www.schneier.com/blog/archives/2014/03/choosing_secure_1.html "schneier.com"), or the [person-action-object (PAO) memory method](https://artofmemory.com/blog/pao-system/ "artofmemory.com"). 
*   **Consider using a password manager** - Uptake of password managers was initially slow, but they are becoming increasingly popular as they prove their worth. They work by storing multiple usernames and passwords in one place and pre-populating the fields on a login screen. They can also generate and store random passwords for you. Examples include [Keeper Security](https://www.keepersecurity.com/ "keepersecurity.com"), [Dashlane](https://www.dashlane.com/ "dashlane.com"), [1Password](https://1password.com/ "1password.com") and [Nord Pass](https://nordpass.com/ "nordpass.com").
*   **Two-factor and multifactor authentication** - While many people see extra steps to login as inconvenient, data shows that it can significantly boost security. [According to Microsoft](https://techcommunity.microsoft.com/t5/microsoft-entra-azure-ad-blog/your-pa-word-doesn-t-matter/ba-p/731984 "techcommunity.microsoft.com"), your account is more than 99.9% less likely to be compromised if you use multi-factor authentication. Many websites give you the option of switching this on or off when you register. You also don’t have to use it every time you log in. Typically it kicks in again after periods of inactivity or when logging in using a new device. 

## Great Password Resources

Taking the above on board will definitely improve your password security. But twinning this with ongoing awareness is even better. 

Here are some great tools for keeping password security front-of-mind in the long-term. 

*   Find out if your data has been breached and in which major incidents at [Have I been Pwned?](https://haveibeenpwned.com/ "haveibeenpwned.com")
*   Hold yourself accountable for password security by taking the [Password Pledge](https://www.nicybersecuritycentre.gov.uk/world-password-day#toc-0 "nicybersecuritycentre.gov.uk") and spreading the word by sharing.
*   For IT professionals and system owners, the National Cyber Security Centre offers [this excellent guide](https://www.ncsc.gov.uk/collection/passwords "ncsc.gov.uk") to creating password strategies.

## Perfect Your Backup Plan

If this post has got you wondering how you can better protect your most valuable data, from documents and music libraries to photographs and PDFs, download a free trial of Macrium Reflect [for home users here](/products/home "Macrium Reflect Home") and [business users here](/products/business/standalone/workstation "Macrium Reflect Workstation"). 

![A headshot of Professor Daniel Dresner of the University of Manchester, wearing a dark green suit, bowtie and glasses.](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/professor_daniel_dresner_a0f9690081.png)

## About Professor Daniel Dresner

Daniel is the first Professor of Cyber Security at [the University of Manchester](https://www.manchester.ac.uk/ "manchester.ac.uk"), which he joined after 22 years with The National Computing Centre. He takes a diverse community-based approach to cyber security and runs exercises to help people learn how to cope with the risk of online harms. 

He is a founder of the [IASME Consortium](https://iasme.co.uk/about/ "iasme.co.uk"), where he applied his work in standards development to champion cyber security for SMEs. 

He is a vocal advocate of the local cyber ecosystem and furthers the opportunities cyber security offers innovation and growth as part of the [Greater Manchester Cyber Foundry](https://gmcyberfoundry.ac.uk/ "gmcyberfoundry.ac.uk") and the [DiSH – Digital Security Hub](https://www.greatermanchester-ca.gov.uk/what-we-do/digital/global-digital-influencer/greater-manchester-cyber-ecosystem/greater-manchester-digital-security-hub-dish/ "greatermanchester-ca.gov.uk") in Manchester City Centre.

Daniel has regularly lectured about risk and cyber defence to cohorts from India and the Western Balkans at the [Defence Academy of the United Kingdom](https://www.da.mod.uk/ "da.mod.uk") for the Chevening Programme. Daniel also revived The Ratio Club thought leadership group for cybernetics – which included Alan Turing – as part of his research work promoting the balance between people and technology.

He contributes to books and conferences and appears on the BBC explaining cyber security to the wider community. He is a Fellow and Founder member of the [Chartered Institute of Information Security](https://www.ciisec.org/ "ciisec.org"). Daniel was voted one of the top 20 cyber security influencers worldwide 2018-2021 and Best Educator at the [Security Serious Awards 2022](https://www.securityserious.com/ "securityserious.com").

[LinkedIn](https://www.linkedin.com/in/danny-dresner-fciis-6382381/ "linkedin.com")    [Twitter](https://twitter.com/DanielGDresner "twitter.com")



Macrium-Blog-World-Password-Day-2023-Graphic-5000px.png

Using passwords is a flawed system. But until something better comes along, it’s a good idea to level up your password game. To mark World Password Day, we chatted with Manchester professor Danny Dresner FCIIS to bring you practical tips on creating secure and memorable passwords.

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