# 6 best ways to love your data

It’s been said and repeated countless times, but data is the most valuable resource in the world. Your data. Everyone’s data. Companies are still clamoring to learn everything and anything about you to sell on to the highest bidder, hackers are hoping to get a valuable nugget for ransom leverage, and others are just collecting… collecting and waiting for a time when it can be best used. 

Sounds more like a horror story than a romance, but you aren’t powerless! There are a few important ways to show your data some love, and what better time to do it than International Love Data Week? 

## Check out these International Love Data Week events

First of all, let’s have a little fun and schedule in some great online events that are going on! Here are a few that jumped out, but be sure to check out [the complete list here](https://www.icpsr.umich.edu/web/ICPSR/cms/4544 "www.icpsr.umich.edu"). There are plenty of online and in-person events to choose from. 

[**Falling in Love with Data**](https://villanova.zoom.us/meeting/register/tJElcOmorzksGNT1cyET8YgVcX2yAOAnRLbu "https://villanova.zoom.us") - This beginner workshop will provide an overview of ICPSR, an online data archive available to social science researchers.

[**Dating with Data: 50 Years of Romantic Relationships**](https://calendar.lib.vt.edu/event/10275825 "calendar.lib.vt.edu") - How have US attitudes toward inter-racial, inter-religious, and LGBTQ+ relationships changed over the past half century? Find out what surveys from 1972-2022 say while sharing some Valentine's Day treats as part of International Love Data Week!

[**Love Data Week - Data Privacy**](https://library.temple.edu/events/1389 "library.temple.edu") - Learn about data privacy from Dina Gayanova, a data privacy and cybersecurity attorney in Holland & Knight's Philadelphia office.

[**Data for Social Good**](https://uncw.zoom.us/meeting/register/tZ0lcuCurTgrHtfdskbF47WpbT4f5Gap_kHO#/registration "uncw.zoom.us") - Data can be used to bring about changes that matter. Hear from various researchers about how they have used data to make an impact on society. They will reflect upon how they first recognized what impact their data could have, and how they then worked towards turning that data into a form to be practically used beyond academia.

**[Love Data Week: Introduction to Data Visualization with Tableau](https://library.temple.edu/events/1436 "library.temple.edu")** - Do you like data? Do you like good looking graphs? Do you like presenting information in eye-catching ways? If you answered yes to any of those, you might be interested in learning more about data visualization.

## Choose a privacy-focused alternative search engine

Google isn’t the only kid on the block anymore. There are new alternatives every day, but if you’re looking for an option that keeps your privacy front and center, why not give these a spin? Ecosia even plants trees the more you search! 

[DuckDuckGo](https://duckduckgo.com/ "DuckDuckGo.com")

[Startpage](https://www.startpage.com/ "www.startpage.com")

[Ecosia](https://info.ecosia.org/privacy "info.ecosia.org")

Disclaimer (and minor rabbit hole for you to fall into)

[Global surveillance alliances are an important](https://www.techspot.com/article/2515-surveillance-intelligence-alliances/ "www.techspot.com"), and sometimes invisible, piece of the cyber security puzzle. It’s important to educate yourself on your country’s laws and alliances, as all the good intentions a company may have are still subject to the law.

## Regularly check your app security settings

You’ve heard the saying, “If you’re not paying for the product, you are the product.” Luckily, in most jurisdictions, the law has finally caught up with technology and we’re now able to choose what information we share. The apps we love to use have a tendency to love using us back, but it’s important that all parties involved are okay with that trade.

So keep an eye on [your security settings](https://www.wired.com/story/how-to-check-app-permissions-ios-android-macos-windows/ "www.wired.com"), actually [read your EULAs](https://measuringu.com/eula/ "measuringu.com") (or at least give it a good college try), and take a few moments to consider what you’re giving in exchange for that “free” product or service.

## Learn about the most common cyber security threats

[Cyber criminals are constantly changing and adapting their techniques](https://www.ncsc.gov.uk/cyberaware/home "www.ncsc.gov.uk") for getting their hands on your info, but the absolute best protection against it: knowledge. Learn about the different ways your information can be accessed and stolen so it’s more obvious to you when you see it.

Even things as simple as keeping different passwords for different accounts, and turning on 2-factor authentication can go a long way.

## Best VPNs in 2023

This could be a blog post in itself (and probably will be soon) but we’d be remiss if it wasn’t included in this list. There are a variety of VPNs out there to suit your needs and price point, whether it’s just a browser extension or something for your whole household.

[TechRadar](https://www.techradar.com/vpn/best-vpn "www.techradar.com") has done a really great review of all the major VPNs out there right now, so have a read for the most current info and get started. Most offer free 30 day trials!

## Protect your data with backup and recovery software

And of course, rely on Macrium Reflect to protect your home PCs. Whether your data is compromised by hackers, lost due to human error, or destroyed due to a natural event, a well-planned backup strategy will protect you when you need it most.

Running regular backups is like a good insurance policy, and routinely checking you can restore them is the easiest way to trust your data is in good hands. And with [Macrium Image Guardian (MIG)](/mig), you can rest easy knowing that even your backup files are safe from ransomware.

![macrium-software-adoption-certificate-lovedateweek23.png](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/macrium_software_adoption_certificate_lovedateweek23_84a3327e78.png)

20230208-love-data-week-blog-post.png

Data is the most valuable resource in the world. Your data. Everyone’s data. Companies are still trying to learn everything and anything about you to sell on to the highest bidder, or just waiting for a time when it can be best used. 

Love your data

6 best ways to love your data

# State and Local Government Cybersecurity Risks

Similar to the [federal government](/blog/the-federal-government-and-cybersecurity-risks "The Federal Government and Cybersecurity Risks"), state and local governments have cybersecurity threats. While the federal government is in charge of the U.S. as a whole, state and local governments manage cities, towns, tribals, and municipalities. This difference also leads to shifts in the way governments establish cybersecurity. On a state-to-state or city-to-city level, applications may change based on a number of factors. 

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## What Does Cybersecurity Look Like on the State and Local Level?

State and local governments are vulnerable to cybercriminal activity as “they collect, process, store, and transmit vast amounts of sensitive data.” The wrong hands can weaponize and misuse data.

In 2020, hackers carried out 79 individual [ransomware attacks against U.S. government organizations](https://icma.org/blog-posts/practical-measures-local-government-avoid-ransomware "icma.org"). It cost downtime and recovery of nearly $18.88 billion. Clearly, ransomware is pervasive. The attack suspended “municipal operations, ultimately disrupting infrastructure services for 911 systems, utilities, and payment platforms with state and local governments.” 

Cybercriminals target local governments, which can “threaten to erode the trust that residents have in critical institutions.” The increasing reliance on IoT and automated systems may invite cyberattacks. They take advantage of gaps in security and the multiple entries of technology. Inadequate security measures and negligence within municipalities generate cyber risks.

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![1406439_state-and-local-gov-graphic-3-2_071522.jpg](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/1406439_state_and_local_gov_graphic_3_2_071522_3fc6314d14.jpg)

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From a [review of local government cybersecurity in 2020](https://icma.org/articles/pm-magazine/look-local-government-cybersecurity-2020 "icma.org"), local governments have three ways of cybersecurity structure: 

1.  **Centralized**: A single IT department is responsible for managing all the cybersecurity in a town or city. As a benefit, it ensures an extensive coverage of risks.
2.  **Decentralized**: Every department must run its own cybersecurity. Unlike centralized, a police department or building division in a town government must deal with IT matters individually.
3.  **Federated**: For local governments that operate with federated, it’s shared. The chief information security officer (CISO) assumes part of the authority for cyber protection. Local offices and departments take on the rest. The disadvantage of this model is that the CISO does not set the precedent for local government departments. A lot of breaches and cyberattacks can happen from a lack of education surrounding proper cybersecurity protocols. If a CISO is unable to totally control a local government’s cybersecurity, departments may be susceptible to hackers.

&nbsp;

## Cybersecurity Preparedness

As with federal government agencies, local and state governments commonly take action post-attack. 

An example comes from the Riverside Ohio police and fire department in 2018\. The department servers suffered an unrecoverable data loss from 10 months of information. Unfortunately, it “effectively shut down the police department’s records management system.” Surprisingly, Riverside went through another data loss only a month after the initial shutdown. Since the first time, they ran daily backups in case it happened again, which it did. In March 2018 and May 2019, [two attacks occurred in the local government](https://icma.org/blog-posts/practical-measures-local-government-avoid-ransomware "icma.org") of the city of Baltimore as well. 

An [IBM news report](https://newsroom.ibm.com/2020-02-27-IBM-Survey-Only-38-of-State-and-Local-Government-Employees-Trained-on-Ransomware-Prevention "newsroom.ibm.com") examined the results from a poll. In it, U.S. city and state employees assessed their readiness for cyberattacks. Overwhelmingly, more than natural disasters and terrorist attacks, 73% of government employees feared “impending ransomware threats to cities across the country.” 

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![1406447_stateandlocalgovgraphic1_071922.jpg](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/1406447_stateandlocalgovgraphic1_071922_969ebd5e0d.jpg)

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Moreover, respondents revealed the prevalence of ransomware attacks. A poll showed that the departments of 1 in 6 employees had a ransomware attack. This evidence has not stimulated proactive prevention. Only 38% of employees received “general ransomware prevention training.” 

Along with cybersecurity structure in local government, there are obstacles to achieving uniform and effective cybersecurity across states, towns, and cities.

&nbsp;

## Problems in Governments that Cause Cyber Risks 

Other factors contribute to the flaws in cybersecurity at this level of government. [IoT emerges as a feature in buildings](https://www.researchandmarkets.com/reports/5356053/global-smart-buildings-market-by-technology-ai "researchandmarkets.com") that will only continue, according to Smart Buildings Market for 2021-2026\. The research estimates that “over 78% of new construction will involve at least one facet of IoT and/or related smart buildings market-related technologies over the course of the next five years.”

More state and local governments will incorporate these types of technologies into their offices. "[T]hese internet-connected devices and systems greatly increase exposure to cybersecurity risks.” IMCA reviewed the [consideration for IoT safety in municipalities](https://icma.org/blog-posts/cybersecurity-considerations-implement-iot "icma.org"). They go in hand with the accessibility and streamlined application that IoT offers. Technology is not dangerous but a lack of cybersecurity resources is.

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![1406375_stateandlocalgovgraphic1_071422.jpg](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/1406375_stateandlocalgovgraphic1_071422_91111930fa.jpg)

&nbsp;

Risks for administering IoT devices:

*   Weak or hard-coded passwords
*   Old and unpatched embedded operating systems and software
*   Insecure data transfer and storage
*   Lack of secure updates

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![1406389_state-and-local-gov-graphic-2-2_071822.jpg](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/1406389_state_and_local_gov_graphic_2_2_071822_43e47181bc.jpg)

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The Center for Digital Government (CDG) surveyed 103 state and local officials to [determine why governments lacked an effective security strateg](https://www.govtech.com/sponsored/how-state-and-local-governments-can-make-their-security-operations-ready-for-the-future "govtech.com")y:

*   46% said lack of cybersecurity skills among their workforce
*   40% said issues with integrating security tools
*   36% said the inability to rapidly respond to threats

The following security and compliance challenges include: 

*   Legacy 
*   Unpatched and non-supported networks increasing exposure
*   Excessive manual processes 
*   Limited enterprise visibility around the endpoints connected to networks

From the survey, 66% of participants acknowledged that “their data-sharing practices are only somewhat mature or not mature at all."

Governments experience challenges with data accessibility and sharing. They have difficulty transforming data into actionable intelligence. It's a result of different data formats and storage environments. “At the same time, governments must deal with an ever-evolving regulatory environment and an increasingly privacy-focused landscape that makes it safer for them to limit data sharing rather than expose themselves to added risks.”

Data analytic challenges from a CDG survey:

*   41% said security
*   38% said privacy concerns
*   35% said data quality
*   34% said data silos

The article poses a few solutions:

*   Governments need to better align their data with people, technologies, and processes for the connection to be seamless.
*   Storing and indexing data calls for reconfiguration for security. 
*   Muncipilatites must leverage modern technologies to support data sharing across departments.
*   Cybersecurity is a necessity and data contains confidential information that demands protection. 

On top of this, 52% of state and local government IT/Security professionals agreed their budget hasn’t improved. This could hinder [training on ransomware prevention](https://newsroom.ibm.com/2020-02-27-IBM-Survey-Only-38-of-State-and-Local-Government-Employees-Trained-on-Ransomware-Prevention "newsroom.ibm.com/").

&nbsp;

## What Regulations Constitute State and Local Cybersecurity? 

The EU implements the [General Data Protection Regulation (GDPR)](https://gdpr.eu/what-is-gdpr/ "gdpr.eu"), a data privacy and security law that provides regulations for organizations worldwide to control cybersecurity. Some states have begun implementing cybersecurity mandates on their own. Following this, the U.S. is starting to catch up with statewide mandates such as the [California Consumer Privacy Act (CCPA)](https://oag.ca.gov/privacy/ccpa "oag.ca.gov"). The act provides guidance for California businesses and organizations, mostly to protect consumers and let them have greater control over their personal information and what businesses can take advantage of. 

Additionally, the [2018 California Civil Code on Security of Connected Devices](https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201720180SB327 "leginfo.legislature.ca.gov") places a new requirement on manufacturers. On January 1, 2020, manufacturers began following these guidelines. IoT devices are now sold with the right security features to protect data and privileged information. The code will reduce "unauthorized access, use, adaption, disclosure, or destruction."

The New York City chief technology officer issued the New York City Internet of Things. It defines IoT safety and security practices. The new order creates processes to evaluate city technology. ICMA's “Cybersecurity Considerations to Implement IoT,” also gives recommendations for improvement.’”

The Committee on Homeland Security wants to introduce The State and Local Cybersecurity Improvement Act. The proposal stems from fears that the federal government is slow to cybersecurity. Stretched state and local budgets and current defenses cannot stand against foreign hackers.

The act develops "a new Department of Homeland Security (DHS) grant program." Advocates plan to tackle cybersecurity risks for state and local governments.

A National League of Cities report, “State and Local Partnerships for Cybersecurity,” believes in a collaborative approach. Cities and states can strengthen national cybersecurity infrastructure together. 

Currently, “Delaware is the only state that offers voluntary state-wide cybersecurity training for state non-executive and local government employees.” Out of the 50 U.S. states, only 16 mandate cybersecurity training. Nine states lack cybersecurity training programs completely. 

Organizations are fighting to unify and structure the inconsistencies among states.

&nbsp;

## How to Secure Critical Local and Government Data 

Beyond firewalls and antivirus software, a simple and inexpensive (compared to ransomware costs) solution is keeping backup images and copies of data. In this way, governments will have another layer of protection in case of ineffective cybersecurity. 

Security is central to software design at Macrium. Our applications give you complete control over where your data is stored and will operate fully offline for the most secure, air-tight networks.

Macrium Software provides extensive backup imaging for this reason.


20220726-state-and-local-government-cybersecurity-risks.png

State and local governments are vulnerable to cybercriminal activity as “they collect, process, store, and transmit vast amounts of sensitive data.” The wrong hands can weaponize and misuse data. In 2020, hackers carried out 79 individual ransomware attacks against U.S. government organizations. It cost downtime and recovery of nearly $18.88 billion. Clearly, ransomware is pervasive. The attack suspended “municipal operations, ultimately disrupting infrastructure services for 911 systems, utilities, and payment platforms with state and local governments.” 

Cybersecurity Risks for State and Local Government

State and Local Government Cybersecurity Risks

# BackupFAQ — If my support expired does it affect my software licence?

**In this thread of #BackupFAQ blog post you can find answer to common questions we receive from our customers, where we explain all you need to know about Macrium Software, our Products and the Backup industry. **

This week we explain how support works and how its renewal may affect your licence.

### [Macrium Support & Maintenance](/support)

### What does Standard support include?

Macrium Reflect business editions (Workstation, Server, and Server Plus for Exchange and SQL), all include 12 months free **Standard Support & Maintenance** included in the purchase of each license, which is renewable for subsequent years. Standard Support includes access to support **via email**, our KnowledgeBase and our customer forum.

We also offer a **Premium Support** option which includes priority response and telephone support.

Both Standard and Premium Support include **Upgrade Protection**, so Minor updates (for example v7.1 to v7.2) and Major upgrades (for example v7 to v8) are free while the subscription is current.

### What does Home Essentials support include?

When you purchase Macrium Reflect Home Edition, Macrium Home Essentials Support is provided free for one year.

Macrium Home Essentials Support includes access to support **via email**, our KnowledgeBase and our customer forum. Many problems can be solved by finding solutions within the Forum, KnowledgeBase (KB) Tutorials, Help Tutorials and YouTube videos; these are instant solutions rather than having to wait for Macrium Support to respond (usually within 24 hours during weekdays).

After the year of Home Essentials ends you will still have full and permanent access to our active and helpful customer forum and KnowledgeBase.

### Does Home Essentials support include upgrades?

Minor updates (for example v7.1 to v7.2) are free. Major upgrades (for example v7 to v8) are chargeable but with an upgrade discount — usually around 40% to 50% off the price of a new license.

### What is the difference between the Macrium Reflect Home Essentials Support and Macrium Reflect Standard Support?

Workstation licenses include eligibility for support when using Reflect in a business environment, which is explicitly NOT supported for users of the Home edition.

Workstation licences have Standard Support and Maintenance that can be upgraded to Premium 24x7 Support, and is renewable as an optional fee each year. It also allows you to get Major updates for free.

With the Home Edition, Essentials support cannot be renewed after 12 months unless a new license is purchased.

NB: 30-Day Trial users (of any edition) receive email support and we will answer any questions while evaluating our software for the full 30 days of the trial.

### What are the big differences between standard and premium support?

Both offer access to the Support Forum, KnowledgeBase, Upgrade Protection and remote support via email. But Premium support offers benefits that can be key when a disaster strikes: It offers the option of receiving Telephone Support, having Case Priority, 24x7 coverage and a typical response time of 12 hours instead of 24 hours.

### Do you offer email and Forum support for the Free Edition?

The free edition is not supported although users do have access to view the Forum, KnowledgeBase and YouTube videos. We have over 6 million users of Macrium reflect Free worldwide and there is no way we could provide support for a free product. Of course we hope the Free Edition will demonstrate the value of Macrium Reflect and result in people who are willing to pay for additional value. But if you want to keep using the free version, you’re welcome to do so: it is not time limited in any way (unlike the 30-Day Trial).

### How does the support renewal process work?

The Business Support and Maintenance subscriptions are for 12 months and must be renewed to retain access to support and maintenance. All business edition licenses without a current support subscription are eligible for an upgrade with a discount of up to 50%.

Any business edition of Macrium Reflect (Workstation, Server, Server Plus, and Technicians Licenses) that have a current support subscription, are eligible for a free upgrade to the current version. If the support subscription for a license expired within the last 90 days it is still possible renew it, so the license will be eligible for a free upgrade.

Home Essentials Support is for 12 months only and cannot be renewed, unless a new license is purchased.

Please note: the upgrade discount only applies to previous purchased versions, it does not apply when upgrading from the free or 30-Day Trial to the latest full purchased version.

### Will my licence still work if my support has expired and I don’t renew it?

Yes, Macrium Reflect Home, Workstation, Server, and Server Plus licenses are perpetual and independent of the support subscription.

Each Macrium Reflect Workstation, Server, and Server Plus Editions license key is for one computer and it should be only transferred to another computer for legitimate upgrade/replacement purposes. When you purchase any of these editions you have the software licenses for life, there is no annual fee to pay, independently of having renewed your support or not.

The exception is when you upgrade an old version to a current version. Your old license key becomes invalidated and replaced by the new upgrade license key.

### What about the Technicians and Deployment Kit Licenses?

These two license types run alongside the other business editions. These license are ideal for IT technicians or service companies who might maintain a large number of PCs and may wish to back them up prior to carrying out work. Without the Technicians License, each PC requires separate licensed copy of Macrium Reflect, because the usual licensing arrangement is machine specific. Using a Technicians license allows the technician to backup or image each PC using a single license.

The Technicians Deployment Kit License allows up to 5 technicians to create “Master” or “Golden” images and deploy them to an unlimited number of workstations and servers. This enables internal IT departments and commercial IT specialists to set up PCs without having to purchase a separate license for each workstation or server providing the software is not installed on more than one PC at a time.

The Technicians and Deployment Kit licenses last for one year, after which they can be renewed. If the subscription is not renewed they will downgrade to a standalone Server Edition license and Portable Application Support\* will no longer function.

Macrium Support & Maintenance is included with Technicians and Deployment Licenses, while the license subscription is active.

### What is Portable Application Support?

Portable application support ships exclusively with Macrium Reflect Technicians Licenses. In addition to allowing you to create a bootable USB stick from which you can rescue your systems, you can also optionally add Portable Application support to your media. This will allow you to run Macrium Reflect on your licensed PCs directly from the USB stick, without needing to install Reflect on the workstation or server first. The base install of Macrium Reflect may only be installed on a single PC at a time. If you wish to move this install, you will have to uninstall and reinstall the software.

We hope you have enjoyed this post. We will come back soon with more #FAQs updates.

You can download a 30-day Trial of [Macrium Reflect Workstation](/products/business/standalone/workstation) or [Site Manager.](/site-manager) Technical support for Trial users evaluating our software is available via [email.](/support)

backupfaq--if-my-support-expired-does-it-affect-my-software-licence.jpg

In this thread of #BackupFAQ blog post you can find answer to common questions we receive from our customers, where we explain all you need to know about Macrium Software, our Products and the Backup industry. 

 If my support expired does it affect my software licence?

In this thread of #BackupFAQ blog post you can find answer to common questions

#BackupFAQ — If my support expired does it affect my software licence?

Your #1 resource for data backup, recovery, imaging and deployment insights and tips to help you develop your organisation's disaster recovery plan. | backup

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