Skywish OÜ

#### Best boot forward

Rando had been looking for a new backup and recovery solution to sell onto his clients. Something that was fast, reliable and worked effectively. After some research Rando discovered Macrium Reflect.

> _"I was pleasantly surprised to discover Macrium Reflect and the great features it bought to the table. By far the best feature offered was not needing to prepare a boot menu in advance and being able to get the image straight from the network, it certainly did the trick!"._

#### Sawing off time

Rando's client is Cambimill Sakala who operate in timber sawing in Estonia. They needed a full backup and recovery solution that could easily restore images.

> _"Our client needed to backup their production and desktop computers and wanted to feel confident that the backup was working at all times."_

Before using Macrium, the client had been using tape based backup and sadly this had led to data disaster. A secretary had been using this tape based solution for a couple of years and had been diligently changing the tape each morning. Sadly it wasn't until something went wrong and they needed to restore that they realised the backup hadn't been working for all that time!

Rando is confident that Macrium is the right backup and recovery solution for all their reseller needs.

> _"We've been so impressed with the solution that we intend on selling into all our customers in Estonia!"._

[Download the PDF](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/Skywish_OU_Case_study_2f6c605646.pdf)

Skywish-OU-Case-study.pdf

Rando had been looking for a new backup and recovery solution to sell onto his clients. Something that was fast, reliable and worked effectively. After some research Rando discovered Macrium Reflect.

Case Studies

logo-severn-trent-water-list.png

Severn Trent Water use Macrium’s Deployment Kit

![severn-trent-water-use-macriums-deployment-kit.jpg](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/severn_trent_water_use_macriums_deployment_kit_a7da224126.jpg)

Loz Rimington, IS Field Support, describes how they have utilised Macrium’s Deployment Kit.

Severn Trent was formed in 1974 as a regional, state-owned water authority based in Birmingham and responsible for water management and supply, and waste water treatment and disposal in the rivers Severn and Trent.

#### It's personal…

Loz first found out about Macrium after he had trouble restoring Windows 8 on his personal Dell laptop and found his current provider wasn't cutting the mustard. A quick search through some online forums and he discovered that Macrium Reflect was highly thought of, so he downloaded the free trial.

> _"It just worked! I liked the interface and was so impressed that I mentioned it to my work colleagues"._

#### A lifesaver

Severn Trent Water were having significant problems getting their current backup supplier to image or restore on their corporate Dell laptops, especially as the corporate laptops were all encrypted, so they gave Macrium a trial and were very impressed with the results.

> _"One of Macrium’s best features has to be the speed. Suddenly even the largest images could be backed up and restored incredibly quickly, more than twice as fast as our previous supplier"._

Other features of interest have been the ability to automate and clone live machines. The team have found the interface superb and very easy to use.

> _"What you see is exactly what you get. This solution is much less complicated to use than their competitors and ticks all our boxes!"_

#### Deployment Kit

Severn Trent Water will be using Macrium's new deployment kit in their organisation. This allows them to use the power of the Macrium Technician's License to create and deploy images in their enterprise. One single user can now image multiple servers and PCs.

> _"We wouldn't hesitate to recommend Macrium to other businesses, and it's nice to see a British home grown product!"._

[Download the PDF](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/severn_trent_water_and_macrium_case_study_b8caab1fd9.pdf)

Loz Rimington, IS Field Support, describes how they have utilised Macrium’s Deployment Kit.

UViON Case Study

[![Uvion](https://strapistoragemacrium.blob.core.windows.net/strapi-uploads/uploads/macrium_interview_uvion_a1ee9e0cb5.jpg)](https://www.uvion.be/ "Uvion")

Uvion is a Belgium reseller who has been recommending and selling Macrium Reflect to their customers for over 4 years now. Macrium speak to Bert Coppens, General Manager at Uvion.

#### What made you choose to resell Macrium to your customers?

We really like the product. It is very stable to use. We feel confident that when we install and configure backups, that there won't be any issues, especially for our customers doing daily backups.

Before using Macrium, we were using one of their competitors. The early versions were good, but in later versions we found significant issues with their functionality. We’ve found that on the other hand, Macrium has gone from strength to strength. We know that when we take an image or set up incrementals that it will be stable and effective.

Also of importance was the price, which benefits both ourselves and our customers.

#### Tell us a bit more about the type of customers you serve?

Most of our customers are based in Belgium and are small businesses. Around 80% of our customers have 1-25 users with 20% having 30-200 users. We are an IT partner for our customers and have developed a relationship where they trust the software we recommend. For the majority of our customers, we install and manage their backups for them.

#### What do you find are Macrium's best features?

The most important feature is certainly the simplicity of the product. It ensures that we can backup multiple sites with no fuss and be confident that there are reliable backups in place. We also like the extra tools such as ViBoot which has been an excellent feature for our customers. As most of our customers are on Hyper-V for extra reliability, Macrium really helps.

If you're interested in becoming a reseller of Macrium's products, please visit our [Partner Page](/partners) for more information and to sign up.

Uvion is a Belgium reseller who has been recommending and selling Macrium Reflect to their customers for over 4 years now. Macrium speak to Bert Coppens, General Manager at Uvion.

Center for Alcohol and Addiction Studies at Brown University

<p><img style="align: left;" src="https://www.macrium.com/files-2/rick-smith.png" alt="Rick Smith" width="241" height="266" /></p>
<h4>Reliable and speedy backup solution required</h4>
<p>Rick used a Macrium competitor for over 10 years, but as Windows transitioned from XP to Windows 7, Rick found that the product went a bit sideways, and that the solution needed too much support to make it a viable option.</p>
<h4>Zero to Hero</h4>
<p>After lots of trial and error, Rick settled on Macrium Reflect and has found the new version of the software particularly impressive.</p>
<blockquote>
<p>"I want a solution that allows me to go quickly from 'Zero to Hero' and Macrium helps me achieve that. The new v6 is faster and the menus much cleaner, allowing me to 'set it and forget it' with ease".</p>
</blockquote>
<p>Rick gives the new scheduled backup button a thumbs up as you can tell it exactly how you want it to backup without having to jump through hoops to get there.</p>
<p>Rick also comments on the excellent customer service he has received from Macrium support:</p>
<blockquote>
<p>"I would give the customer support an A*. They have been fantastic. Very attentive and willing to answer any question sent to them. When other suppliers haven't responded fast enough, I'm happy to say "You&rsquo;re Fired!" They should be great or be gone. I&rsquo;ve found Macrium easy to get hold of and they respond very quickly".</p>
</blockquote>
<h4>The Future</h4>
<p>At the moment Rick uses Macrium for backup on critical workstations in his department but as his old Windows 2003 Server gets upgraded to a Windows 2012 server, Rick will be looking into having Macrium installed on the server as well.</p>
<blockquote>
<p>"I'm used to great, I expect great, and Macrium delivers great support".</p>
</blockquote>

Rick used a Macrium competitor for over 10 years, but as Windows transitioned from XP to Windows 7, Rick found that the product went a bit sideways, and that the solution needed too much support to make it a viable option.

Nuclear Regulatory Commission

<p><a title="Nuclear Regulatory Commission" href="https://www.nrc.gov/" target="_blank" rel="noopener noreferrer"><img style="align: left;" src="https://www.macrium.com/files-2/logo-nrc-banner.jpg" alt="Nuclear Regulatory Commission" width="285" height="120" /></a></p>
<p>The U.S. Nuclear Regulatory Commission (NRC) was created as an independent agency to ensure the safe use of radioactive materials for beneficial civilian purposes, whilst protecting people and the environment. The NRC regulates commercial nuclear power plants and other uses of nuclear materials.</p>
<h4>Safe and secure backups</h4>
<p>The NRC have been using Macrium Reflect for 5 years now and the main reason for their purchase and continued use of the software is its ease of use. NRC can remount a drive as backup and easily retrieve the file they need. With tape backups it can take an hour to find the correct file.</p>
<h4>No rebuilding from scratch</h4>
<p>The scheduling tool has been particularly effective as each reactor that is overseen by the NRC has a workstation attached that has to be backed up remotely. If the workstation connected fails then the machine is useless and they would have to rebuild from scratch. &nbsp;Macrium Reflect gives them the confidence that all their very important workstations and servers are securely and safely backed up. &nbsp;The NRC often need to refresh a workstation computer for backup and restoring of new hardare. NRC have have found The Macrium Technician's License great for this. The speed of the backup and restore has meant that staff's valuable time can be spent elsewhere!</p>
<blockquote>
<p><em>"I've found it fantastic to be able to have a live backup running whilst the server is still operational. This is vital for the successful running of the systems. The software is incredible, Macrium have really out done themselves! Having this tool in my toolkit certainly makes my life a lot easier".</em> &nbsp;Thomas Magee, Information Resources</p>
</blockquote>

The U.S. Nuclear Regulatory Commission (NRC) was created as an independent agency to ensure the safe use of radioactive materials for beneficial civilian purposes, whilst protecting people and the environment. The NRC regulates commercial nuclear power plants and other uses of nuclear materials.

Upham Pub Company

<p><a title="Upham Pub Company" href="http://www.uphamgroup.co.uk/" target="_blank" rel="noopener noreferrer"><img src="/files-2/upham-pub-company-logo.png" alt="Upham Pub Company" width="300" /></a></p>
<p>The Upham Pub Company has a growing family of pubs across Hampshire, Berkshire, Sussex and Wiltshire on 12 different sites.</p>
<h4>Previous solutions not cutting the mustard</h4>
<p>Upham were using a competitor for their backup needs and found their interface design and the reliability was not up to scratch.</p>
<h4>Does what it says on the tin</h4>
<p>Upham back up to all manner of servers, internal disks, external disks, RDX cartridges, SD cards, CDs, Blurays and USB sticks using Macrium Reflect. Macrium Reflect has proved itself to be an incredibly versatile solution. For instance, when Upham inherited a Windows Server with an RDX drive which would not cooperate with windows server's on backup utility, Macrium Reflect ran successfully for a year until the server was retired. Each site has one or more Windows 7 PCs running standard office software alongside specialist software such as hotel booking systems. Each hard disk is split into a Windows partition and a recovery partition. The PC runs a full image of the Windows partition to the recovery partition overnight, retaining 5 or 6 images. This allows Upham to wind back to a previous day very quickly if required.</p>
<h4>A real time saver</h4>
<blockquote>
<p><em>"I was called by one of the pub managers and informed of an infected PC. Using a restore from the previous night's image, I was only on site for a total of 2 hours. Macrium Reflect allows me to install the startup menu option so I don't even need a startup CD or USB in cases such as this".</em> If Upham have a corrupt hard drive they can restore to a new drive either from Macrium images stored in the recover partition of the PC&rsquo;s hard disk or from incremental images stored on a server."<em>The most important part of any backup software is to know that when I want data back, it's there waiting for me"</em> Rob Rancans, I.T. Manager</p>
</blockquote>

The Upham Pub Company has a growing family of pubs across Hampshire, Berkshire, Sussex and Wiltshire on 12 different sites.

David Ritchie Ltd

<p><img style="align: left;" src="https://www.macrium.com/files-2/ritchie.png" alt="David Ritchie  Ltd" width="250" /></p>
<p>David Ritchie offer innovative material handling solutions for the offshore, gas and chemical, security, medical, defence and utility markets. Additionally they provide farmers with a range of high tech agricultural equipment.</p>
<h4>Wanted: A reliable and fast back-up and disaster Recover solution</h4>
<p>Ritchie&rsquo;s had 5 servers in place and they needed a comprehensive solution that would allow them to virtualise all server functions and be confident that all their data would be available should disaster strike. In addition all host and guest servers needed to be backed-up to NAS devices for fast data retrieval.</p>
<h4>Faster than making a brew...</h4>
<p>Ritchie have been using Macrium for over five years now and chose them due to their simplicity of restoring full mages and the ability for a fast, full image backup which can be replicated in multiple locations. &nbsp;With weekly full back ups and daily 'differentails', Ritchie are confident all their data is safe and secure should anything go wrong. Macrium made the virtualisation of old server functions painless and the handling of GPT disks has proved a very useful component to the software.</p>
<h4>Wouldn't be without it</h4>
<blockquote>
<p><em>"Macrium Software is pretty essential to ensure we&rsquo;re protected against any server disasters, the functionality is invaluable."</em></p>
</blockquote>
<h4>Moving forward</h4>
<p>Ritchie have found the server licenses to be so successful that they are intending on taking out a technician's license in the future to ensure all their PCs are fully maintained.</p>
<blockquote>
<p><em>"Access to recoverable data takes only 2 minutes now compared to 30 minutes with previous supplier&rsquo;s tape based solution; the speed is fantastic".</em> Keith Batey I.T. Systems Analyst</p>
</blockquote>

David Ritchie offer innovative material handling solutions for the offshore, gas and chemical, security, medical, defence and utility markets. Additionally they provide farmers with a range of high tech agricultural equipment.

Factory Direct Craft

<p><a title="Factory Direct Craft" href="https://factorydirectcraft.com/" target="_blank" rel="noopener noreferrer"><img src="https://www.macrium.com/files-2/factory-direct-craft.jpg" alt="Factory Direct Craft" width="300" height="300" /></a></p>
<p>Factory Direct Craft are an ecommerce site selling unique craft and home d&eacute;cor products based in Ohio, USA. Always at the forefront of technology, they launched their first website in 1996 and haven't looked back!</p>
<h4>Cost versus feature set&nbsp;</h4>
<p>FDC realize the importance of backing up their data in case of disaster and had initially used tape backups, which needless to say, were not sufficient for their needs. They started using a competitor but found the costs didn&rsquo;t match the feature set offered. When a set of aging servers needed replacing, it was calculated that the cost of backing them all up using the competitor would be prohibitive. Therefore FDC started looking for other options.</p>
<h4>Proactive backup solution</h4>
<blockquote>
<p><em>"When looking for replacements, I looked for software with similar, or greater feature sets firstly. Price was secondary. The software needed to work and cheapness of software is irrelevant if it doesn&rsquo;t do the job."</em> Jarod Christman, Chief Technology Officer</p>
</blockquote>
<p>FDC chose Macrium largely as it fitted their needs and was lower priced. Macrium is very important to their business. Not only is it part of their data backup, it's also a server configuration backup. This gives Macrium Reflect an edge over simple backup options and importantly helps minimize downtime and reconfiguration time, should complete failure occur. Macrium Reflect is also very useful as a proactive tool, as if a failure is seen in the future, FDC can simply image the drives and restore to new hardware.</p>
<blockquote>
<p><em>"I'm more of a utilitarian and the core features and how well they are implemented interest me. The backup features for Macrium are great and fulfil all our needs".</em> Jarod Christman, Chief Technology Officer</p>
</blockquote>

Factory Direct Craft are an ecommerce site selling unique craft and home décor products based in Ohio, USA. Always at the forefront of technology, they launched their first website in 1996 and haven’t looked back!

Deteinco Informatica

<p><img src="/files-2/deteinco.jpg" width="214" height="153" /></p>
<p>Deteinco SL, founded in 1995 and based in Barcelona, Spain, is an organization oriented to providing excellent customer service. Their goal is to be accessible, efficient and always offer products and services that are best of breed and very reliable. Even when it was founded as a entity specialized in quality systems consultancy, since 1998 the company has been also offering computer services consulting.</p>
<blockquote>
<p>&nbsp;<em>"We are pleased to collaborate with Macrium. Working with Macrium Reflect has been always successful, especially because of its excellent reliability and speed. We have not had any incidents with them. It never let us down!"</em></p>
</blockquote>
<h4>What were you looking for when you found Macrium Reflect?</h4>
<p>We were looking for a imaging system able to create consistent and reliable images that are easy to redeploy.&nbsp;</p>
<h4>Why did you select Macrium Reflect?</h4>
<p>When we were doing research about the best backup solution, we saw many good recommendations&nbsp; and reviews about Macrium Reflect that that made it stand out from the rest. Also, the opportunity to join the Macrium Valued Partner Program was another compelling reason why we thought they were our best option.</p>
<h4>What were the results of working with Macrium Reflect?</h4>
<p>We are extremely happy. Macrium Reflect has totally exceeded our expectations.</p>
<h4>Why you think working with Macrium Reflect was successful?</h4>
<p>Working with Macrium Reflect has been successful especially because of its reliability and speed. We have not had any problems with Macrium Reflect.It never let us down!</p>
<h4>If a potential customer is considering purchasing Macrium Reflect or not, what would you say?</h4>
<p>For us Macrium Reflect is the best option on the market without a doubt. Its ease of use, range of features and reliability put it far ahead of the others.</p>
<h4>What specific characteristic did you like most about Macrium Reflect?</h4>
<p>The ability to create bootable USB keys to work with Off-line systems and the Re-Deploy feature to place the images to new hardware, where just two of the create features we liked.</p>
<h4>What are three other major benefits of Macrium Reflect?</h4>
<p>Great value for money considering the great reliability and compatibility.</p>
<h4>Would you recommend this Macrium Reflect? If so, why?</h4>
<p>Yes, certainly! It works perfectly every time and has advanced features.</p>
<h4>Deteinco Informatica<br /><strong>Barcelona<br /></strong><strong>Spain</strong></h4>
<p>&nbsp;</p>

Deteinco SL, founded in 1995,  is an organization based in Barcelona, Spain, oriented to providing excellent customer service. Their  goal is to be accessible, efficient and always offer products and services that are best of breed and very reliable. Even when it was founded as a entity specialized in quality systems consultancy, since 1998 the company has been also offering computer services consulting.

GPA Soft

<p><a title="GPA Soft" href="http://www.gpasoft.com" target="_blank" rel="noopener noreferrer"><img style="align: left;" src="https://www.macrium.com/files-2/gpa_soft.jpg" alt="GPA Soft Logo" width="214" height="153" /></a></p>
<p>GPA Soft provides comprehensive IT services for SMEs through a wide range of packages for business management. They now share with us how they discovered the Macrium Reflect backup and DR solution.</p>
<h4>Trustworthy: A reliable and easy to use backup and DR solution.</h4>
<p>GPA Soft were searching for an image-based backup software that is lightweight, reliable, easy to use, and good value for money when they found Macrium Reflect. They have been using Macrium Reflect for a long time now and over all these years, they have been able to solve all incidents and recover data whenever a problem occurred.&nbsp;</p>
<h4>Customer satisfaction is key.</h4>
<p>Among all the technical factors for which GPA Soft chose Macrium Reflect, what has made this partnership successful is its personal approach.</p>
<blockquote>
<p>"Macrium Software is a company that take great care about its customers by making sure they are well attended responding to all requests very promptly and efficiently. Also, their software is remarkably reliable and easy to use".</p>
</blockquote>
<h4>Very competitive solution.</h4>
<p>It happens so many times that a potential customer is considering purchasing Macrium Reflect against other backup and DR solutions. GPA Soft always tell them, "look, compare, and if you find a better one, buy it".&nbsp; Usually the customer chooses Macrium Reflect.</p>
<blockquote>
<p>"Macrium Reflect has excellent quality, at a super reasonable price. They will not find a better alternative in the market".</p>
</blockquote>
<h4>Wanted: A complete backup solution and a supportive team.</h4>
<p>GPA Soft finds that the Macrium Reflect provides great DR tools with the viBoot technology, and has excellent management tools for looking after large numbers of endpoint backups. These factors, as well as the the excellent technical support, are what make Macrium Reflect the best backup and DR solution.&nbsp;</p>
<p>GPASoft<br /><a href="http://www.gpasoft.com" target="_blank" rel="noopener noreferrer">http://www.gpasoft.com</a><br /><a href="mailto:info@gpasoft.com">info@gpasoft.com</a><br />Barcelona, Spain</p>
<p>&nbsp;</p>

GPA Soft provides comprehensive IT services for SMEs through a wide range of packages for business management. They now share with us how they discovered the Macrium Reflect backup and DR solution.

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