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How to fix error "Failed To Create Volume Snapshot. 0x8004230f "
This article takes you through the steps to resolve a Microsoft Volume Shadow copy Service (VSS) problem. The solution involves editing the system registry.
If you receive the following error at the end of your image log then it's likely that Macrium Reflect has a conflict with other imaging software on your PC:
Backup aborted! - Failed To Create Volume Snapshot. Result Code: 0x8004230f
This error often occurs if a product called 'ShadowProtect' from 'StorageCraft' is or has been installed on your PC.
To fix this problem please take the following steps:
- If ShadowProtect is installed on your PC then you must uninstall it if you want to use Macrium Reflect.
- Remove the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\{24602736-bed9-4619-91b0-243447c6409c}
This key can be left behind after uninstalling ShadowProtect and will cause a VSS error when Reflect creates a shadow copy.
- Restart Windows.
For help on editing the registry please see here:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/regedit_overview.mspx?mfr=true
http://support.microsoft.com/kb/136393
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