Press Resources


Poorly PC

Case Studies

Macrium speak to Nigel Poore who runs Poorly PC, a Suffolk based PC support company who provide help to small businesses across the country.

Nigel has been using Macrium Reflect for around 8 years now as a home user, and within a business environment, Macrium Reflect has been his imaging tool of choice for four years now.

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New CMC helps reduce risks associated with data loss and downtime

Case Studies

IT Works in Scotland have been using Macrium for a number of years to ensure their clients' desktops and servers are protected should disaster strike. They were one of the first of Macrium’s resellers to trial the new central management console and Martin Paul from IT Works has some great feedback on this fantastic new tool from Macrium Software.

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Small Businesses and the Importance of a Backup Plan

Opinion Pieces

Stephen Macpherson, Sales Director

It doesn’t matter if you’re a small one-man show, or a large multi-national: no doubt you will be heavily reliant on technology to support your operations. Your customers are very digitally aware and interact with you through common routes such as the internet, email or electronic ordering interfaces. Much like Macrium in a lot of ways! For a small business it is a lot of effort to establish and maintain the technology to support the systems needed for sales, marketing and support; that is often when the needs of data security, or a business disaster recovery (BDR) plan are overlooked.

There are a lot of surveys, vendor reports, expert recommendations and case studies that highlight the need for a BDR plan, yet many small businesses regard it as too difficult or even too expensive. This is despite the enormous monetary impact of downtime on a small business and how this is often fatal to the success of the business owner.

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Helping Brooklyn PC Clinic look good with their clients

Case Studies

Macrium speak to Mike Jonas from Brooklyn PC Clinic in New York who offer computer repair and support services to home and businesses.

Mike has been installing Macrium Reflect on home and business user’s computers for some time now and is very complimentary about the popular backup and recovery solution.

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Skywish OÜ

Case Studies

We talk to Rando Sui from Skywish OÜ in Estonia about how he recently discovered our backup and recovery solution, Macrium Reflect.

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How to use the Macrium Reflect v6 Technicians Deployment Kit License

Videos


The Good, The Bad and The Ugly

White Papers

The backup space from a reseller perspective

From time to time we like to ask our customers and partners about industry trends, how we are doing and what should we do next. Recently we decided to ask our Macrium Valued Reseller partners for their views on the backup industry, challenges and changes. We were delighted to have over 120 resellers respond to our survey from 22 different countries around the globe.

Over the last year we've been very busy recruiting more resellers to our global partner programme. We understand that our partners are trusted advisers with plenty of real world experience to draw on, and we wanted to find out a bit more about how our resellers work with their clients and understand the challenges they face. Overall we were delighted to discover that 89% of our resellers stated that Macrium was important or very important to their customers.

In the survey we asked our resellers a variety of questions on the type of offerings they put to customers, data loss stories, how they would like to sell the licenses, what the impacts on their customers have been through data loss, and what did they think we should do next.

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Severn Trent Water use Macrium’s Deployment Kit

Case Studies

Loz Rimington, IS Field Support, describes how they have utilised Macrium’s Deployment Kit.

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UViON Case Study

Case Studies

Uvion is a Belgium reseller who has been recommending and selling Macrium Reflect to their customers for over 4 years now. Macrium speak to Bert Coppens, General Manager at Uvion.

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Belts and Braces!

White Papers

Belts and Braces: Developing a greater understanding of IT Administrator needs in the Backup and DR space

Our customers and prospective customers are at the forefront of all we do. We conducted this research to hear straight from the horse's mouth – what do they want out of a backup and DR solution?

Almost 500 respondents filled in our research survey, which covered their biggest headaches with backup and DR, how they manage their backups and what would be featured in their perfect solution. There have been some interesting results come out of the survey, providing thought provoking insights into the dynamics of this market. There is a real fear of backup failure that suppliers need to address, and ease of use is cited continuously as the most desirable solution feature. We were also very pleased with the resounding positive endorsement we got from the respondents about our products and support.

We hope you find the following survey results of interest. At Macrium we pride ourselves on producing an excellent product that our customers trust to 'save their bacon' whenever disaster strikes.

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Center for Alcohol and Addiction Studies at Brown University

Case Studies

Rick used a Macrium competitor for over 10 years, but as Windows transitioned from XP to Windows 7, Rick found that the product went a bit sideways, and that the solution needed too much support to make it a viable option.

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Introducing Macrium Reflect

Videos


Upham Pub Company

Case Studies

Upham were using a competitor for their backup needs and found their interface design and the reliability was not up to scratch.  Upham back up to all manner of servers, internal disks, external disks, RDX cartridges, SD cards, CDs, Blurays and USB sticks using Macrium Reflect.  Macrium Reflect has proved itself to be an incredibly versatile solution...

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David Ritchie Ltd

Case Studies

Ritchie have been using Macrium for over five years now and chose them due to their simplicity of restoring full mages and the ability for a fast, full image backup which can be replicated in multiple locations.  With weekly full back ups and daily ‘differentails’, Ritchie are confident all their data is safe and secure should anything go wrong. Macrium made the virtualisation of old server functions painless and the handling of GPT disks has proved a very useful component to the software.

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Nuclear Regulatory Commission

Case Studies

The NRC have been using Macrium Reflect for 5 years now and the main reason for their purchase and continued use of the software is its ease of use. NRC can remount a drive as backup and easily retrieve the file they need.  With tape backups it can take an hour to find the correct file. 

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Factory Direct Craft

Case Studies

FDC realize the importance of backing up their data in case of disaster and had initially used tape backups, which needless to say, were not sufficient for their needs. They started using a competitor but found the costs didn’t match the feature set offered.  When a set of aging servers needed replacing, it was calculated that the cost of backing them all up using the competitor would be prohibitive. Therefore FDC started looking for other options.

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The Lonely IT Adminstrator

Opinion Pieces

For many IT Administrators, even those in large organisations, they are operating within a small, fragmented IT infrastructure. How do you address the challenges they face and meet their complex needs in backup and DR?

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